HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See www.vaccinatecanterburywestcoast.nz for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities effective from 16 September 2022

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. 

Use the search menu (left) to apply a filter to list other documents published by the West Coast DHB, including our annual reports, annual plans and strategic plans. Each document has a document type, a summary, and topics and tags associated with it.

You can apply the search menu filters including date range, document types and topics, and also use the links on document pages to find groups of related documents.

Statement of Service Performance

1282 documents.

Whataroa Clinic Roster – October 2023

  • Date: 25 Sep 2023
  • Document Type:
  • ID: SW-Roster-HariHari-102023

Whataroa Clinic Roster for October 2023

Tags

More informationDownload pdf (147 KB)

Hari Hari Clinic Roster – October 2023

  • Date: 25 Sep 2023
  • Document Type:
  • ID: SW-Roster-HariHari-102023

Hari Hari Clinic Roster for October 2023

Tags

More informationDownload pdf (129 KB)

Haast Clinic Roster – October 2023

  • Date: 25 Sep 2023
  • Document Type:
  • ID: SW-Roster-Haast-102023

Haast Clinic Roster for October 2023

Tags

More informationDownload pdf (143 KB)

Franz Josef Glacier Clinic Roster – October 2023

  • Date: 25 Sep 2023
  • Document Type:
  • ID: SW-Roster-FranzJosef-102023

Franz Josef Glacier Clinic Roster for October 2023

Tags

More informationDownload pdf (127 KB)

Fox Glacier Clinic Roster – October 2023

  • Date: 25 Sep 2023
  • Document Type:
  • ID: SW-Roster-Fox-102023

Fox Glacier Clinic Roster for October 2023

Tags

More informationDownload pdf (146 KB)

Disability Steering Group Minutes – 25 July 2023 – Te Whatu Ora West Coast

The Disability Steering Group (DSG) meets approximately monthly. The main points discussed, the advice it provides and the work it instigates are all recorded as key messages in meeting minutes. The key messages are public, and are also sent by email to identified stakeholders and any person that has asked to go on the mailing list.

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More informationDownload pdf (249 KB)

Disability Steering Group Minutes – 27 June 2023 – Te Whatu Ora West Coast

The Disability Steering Group (DSG) meets approximately monthly. The main points discussed, the advice it provides and the work it instigates are all recorded as key messages in meeting minutes. The key messages are public, and are also sent by email to identified stakeholders and any person that has asked to go on the mailing list.

Tags

More informationDownload pdf (224 KB)

Whataroa Clinic Roster – September 2023

  • Date: 30 Aug 2023
  • Document Type:
  • ID: SW-Roster-HariHari-092023

Whataroa Clinic Roster for September 2023

Tags

More informationDownload pdf (196 KB)

Hari Hari Clinic Roster – September 2023

  • Date: 30 Aug 2023
  • Document Type:
  • ID: SW-Roster-HariHari-092023

Hari Hari Clinic Roster for September 2023

Tags

More informationDownload pdf (130 KB)

Haast Clinic Roster – September 2023

  • Date: 30 Aug 2023
  • Document Type:
  • ID: SW-Roster-Haast-092023

Haast Clinic Roster for September 2023

Tags

More informationDownload pdf (108 KB)

Franz Josef Glacier Clinic Roster – September 2023

  • Date: 30 Aug 2023
  • Document Type:
  • ID: SW-Roster-FranzJosef-092023

Franz Josef Glacier Clinic Roster for September 2023

Tags

More informationDownload pdf (175 KB)

Fox Glacier Clinic Roster – September 2023

  • Date: 30 Aug 2023
  • Document Type:
  • ID: SW-Roster-Fox-092023

Fox Glacier Clinic Roster for September 2023

Tags

More informationDownload pdf (193 KB)

Whataroa Clinic Roster – August 2023

  • Date: 27 Jul 2023
  • Document Type:
  • ID: SW-Roster-Whataroa-082023

Whataroa Clinic Roster for August 2023

Tags

More informationDownload pdf (147 KB)

Hari Hari Clinic Roster – August 2023

  • Date: 27 Jul 2023
  • Document Type:
  • ID: SW-Roster-HariHari-082023

Hari Hari Clinic Roster for August 2023

Tags

More informationDownload pdf (134 KB)

Showing 1-40 of 1282 results, page 1 of 33.

Page last updated: 8 July 2021

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