HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

517 documents for "Official Information Act response".

OIA Request Reference: HNZ00049009 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00049009 relating to Reefton Health’s Ziman House (aged residential care facility)

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OIA Request Reference: HNZ00047609 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00047609 relating to Reefton Health’s Ziman House (aged residential care facility)

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More informationDownload pdf (1 MB)

OIA Request Reference: HNZ00043353 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00043353 relating to Reefton Health’s Ziman House (aged residential care facility)

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OIA Request Reference: HNZ00041304 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00041304 relating to Reefton Health’s Ziman House (aged residential care facility)

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More informationDownload pdf (1 MB)

Buller Health Centre Locum Doctors

Buller Health Locum doctors, numbers, costs, length of stay.

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More informationDownload pdf (323 KB)

Advice from West Coast DHB Chair to Te Whatu Ora

I would like to request please any documentation of a letter containing outgoing or final comments or advice to the incoming Health NZ structure for the West Coast made by the outgoing chair of the former West Coast District Health Board, Rick Barker.

Did the former board chair give any advice to Whatu Ora at the time, or subsequent to, the former board being succeeded by the new Health NZ structure? I understand there was such a letter and would appreciate a copy in the public interest.

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More informationDownload pdf (932 KB)

Funding for Mental Health services

Mental Health support for Glacier region.

  1. How much has been spent
  2. Is there a date you have to use the money by (use it or lose it)

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More informationDownload pdf (248 KB)

Patient transport by ambulance

Since January 1 this year:
1. How many times has Buller Health requested an ambulance from St John for patient transport?
2. How many times has the provision of an ambulance been delayed?
3. What has been the reason for each delay (ie ambulance already in use, no staff available)?
4. What has been the maximum delay time?
5. How many times has no ambulance been available and alternative transport arrangements been made?
6. What were those alternative transport arrangements?
7. How many times has proposed ambulance transport been replaced by helicopter transport because of road conditions?

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More informationDownload pdf (282 KB)

Issues based audits or investigations of mental health services

All Issues based audits or investigations of mental health services carried out in DHB area in 2020, 2021 and so far this year (2022) including;
– the name of the service and year it was audited
– copies of the original complaint or details of whatever sparked the investigation
– copies of the completed audit and any follow up reports.

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More informationDownload pdf (223 KB)

Assisted dying

  1. How many West Coast residents have sought assisted dying to end their lives since the service became available last November?
  2. How many of those requests were approved?
  3. How many of those approvals were actioned?
  4. How many West Coast medical practitioners provide an assisted dying service?
  5. If the West Coast has no assisted dying medical practitioners, do patients have to travel for the service or will a practitioner from elsewhere travel to the Coast?
  6. If the latter, where have those practitioners come from to date?

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More informationDownload pdf (264 KB)

Mental Healthcare workers

  1. How many mental health care workers are employed in the district?
  2. Can this please be broken down by psychiatrists, psychologists, counsellors, clinical social workers, mental health nurses or other mental health staff?
  3. How many vacant roles are there currently within the mental health team?
  4. What are the roles that need to be filled?
  5. What is the current average wait time for the first appointment with mental health services?
  6. What is the current average wait time to see a psychiatrist?
  7. How many people were seen by the district’s mental health services in 2021, and 2022 so far?
  8. Do you have a priority system in place to determine who needs to be seen most urgently?
  9. Clouds you outline the levels and the definitions that align with those priority levels?
  10. What is the district’s definition of a mental health crisis?
  11. How much funding has been dedicated to districts’ mental health services in the past five years?
  12. Of that total how much has been dedicated to child and adolescent mental health services (CAMHS)?

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More informationDownload pdf (935KB)

Obstetrics / gynaecology – Official Information Act Request Response

How many FTEs in total are there in your obstetrics and gynaecology department, and how many roles are vacant? Please state this by speciality (gynaecologist, nurse, etc)? How many women/people are currently waiting for a gynaecology appointment? Please state how many have been waiting more than four months, and how many have been waiting for more than a year. How many have seen a specialist, and how many have not been seen at all?
If your hospital prioritises these cases (urgent, semi-urgent, routine etc) please state these categories, and how many women are waiting in each. Please also give an example/list of how each category is defined (not for every patient, just the types of health issues that would fall into those in general)? What is the average wait time, and what is the shortest? Please state the longest five wait times and what they are waiting for (symptoms or issue, eg. bleeding or cancer surgery? Please outline what your DHB is doing to care for these women or speed up their treatment, including providing copies of any action plans developed.

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More informationDownload pdf (385 KB)

Maternity – Official Information Act Request Response

Since 2010, how many pregnancies in the district have been terminated after a scan for fetal anomalies/birth defects? Displayed by year.

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More informationDownload pdf (251 KB)

Granger House – Official Information Act Request Response

Any correspondence with, or about, Granger House from the past six months. Also any external monitoring reports, visits, audits etc.

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More informationDownload pdf (280 KB)

Nurses / Healthcare Assistants – Official Information Act Request Response

1. Total number of Registered and Enrolled Nurses who have left West Coast DHB since 1st October 2021. 2. Total number of Health Care Assistants who have left West Coast DHB since 1st October 2021. 3. Total number of Registered and Enrolled Nurses, working for the West Coast DHB whose employment contract was terminated under the Covid – 19 Public Health Response Vaccinations Amendment Order 2021(No 3). 4. The current number of Registered Nurse and Enrolled Nurse Job vacancies at West Coast DHB.

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More informationDownload pdf (252 KB)

Mental Health – Official Information Act Request Response

Mental Health – The exact number of people per calendar year (of people in seclusion at the then DHB), not in a graph, just the raw data. 2016 – 2022 YTD

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More informationDownload pdf (234 KB)

External contracts – Official Information Act Request Response

The top 20 contracts, in terms of value, with external service providers since 2017. Please include: the provider name, the name of the service provided, the value of the contract, the duration of the contract, The name of the external service provider that conducts the following services. Please specify the value of the contract with these providers. Please specify if these are done ‘in-house’: Building cleaning, Linen cleaning, Cooking.
Cooking

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More informationDownload pdf (271 KB)

Maternity – Official Information Act Request Response

For the first six months of 2022: The number of miscarriages / The number of ectopic pregnancies / The number of molar pregnancies / The number of live births / Number of perinatal deaths and neonatal deaths.

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More informationDownload pdf (259 KB)

Removal of Essure Devices – Official Information Act Request Response

Since 2010, to July 1, 2022, how many Essure devices have been removed by the DHB; – Since 2010, to July 1, 2022, how many Essure devices have been removed as a result of adverse reactions and/or side effects. – Please include a breakdown for the reason for removal if recorded /known

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More informationDownload pdf (243 KB)

Outsourced procedures – Official Information Act Request Response

1. The total number of procedures outsourced by year (including the year to date) for the past five years. 2. For each year, provide a breakdown of the type of procedure. 3. For each year, provide the total spend on outsourced elective surgeries.
4. For each year, provide the amount that these surgeries would have cost the DHBs if they had not been outsourced.

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Mental health services recruitment – Official Information Act Request Response

Copies of key documents held by senior management created in the last two years that were substantially about the challenges in recruitment and or the impact of staff pressures in mental health services. Copies of any documents pertaining mental health staffing risk reports conducted in the last two years that highlights what the staff pressures in mental health services are?

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More informationDownload pdf (258 KB)

Health Partners Consulting – Official Information Act Request Response

In each of the financial years ended June 30 2010, 2011, 2012, 2013, 2014 and 2015 were Health Partners Consulting engaged by the DHB to undertake any reviews, projects or other activities or work, what was the purpose of each review, project, or other activity or work, and how much was paid to Health Partners Consulting for each review, project, or other activity or work?

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More informationDownload pdf (258 KB)

Precocious puberty – Official Information Act Request Response

The number of front line medical staff including nurses, doctors and all hospital staff that the Ministry has in circulation who are currently working and knowingly have Covid-19 by the Ministry.
I would like this data for the months of Jan, Feb, March, April, May 2022.

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More informationDownload pdf (237 KB)

Communications staffing – Official Information Act Request Response

For each financial year: 2017, 2018, 2019, 2020, 2021 and for the partial year of 2022 to date: 1.Number of FTE communications /media staff employed in each year (this includes all internal and external communications staff /content producers and social media staff) 2.The salary range paid to communications staff in each year. 3.Number of communications/media contractors used in each year. 4.Total sum paid to communications contractors in each year. 5.A breakdown of positions and numbers employed in each role (ie how many media advisors, senior media advisors, internal communications, managers, social media producers/managers) 6.How many media queries received in each year 7.How many interview requests received in each year 8.How many media interviews given, and to which media organisations and when. 9.Total salary costs for communications staff each year. 10.In each year, how many communications staff paid a salary more than $100,000 per annum and $200,000 per annum

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More informationDownload pdf (386 KB)

Housing Improvement Regulations 1947 – Official Information Act Request Response

Housing Improvement Regulations Act and the issue of any repair notices under s44(1) by Medical Officer of Health

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More informationDownload pdf (183 KB)

Bowel Screening – Official Information Act Request Response

Please provide the following figures related to bowel screening procedures, including colonoscopy and CT colonography:
The first figure is the external cost of bowel screening in the three years BEFORE your DHB joined the National Bowel Screening Programme. In those same years, please also provide the number of procedures done externally (as opposed to in-house DHB services).
The second figures is the external cost of bowel screening every year AFTER your DHB joined the National Bowel Screening Programme. Please also provide the number of procedures done externally (as opposed to in-house DHB services).
Please provide these figures by financial year, as a single dollar amount, excluding GST. If this work is covered within existing external contracts, please estimate the annual cost.

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More informationDownload pdf (181 KB)

Community based attachments CBAs – Official Information Act Request Response

1. The total number of Community-based attachments (CBAs) currently accredited at your DHB 2. A breakdown of the types of CBA these are (e.g. Urban GP, rural GP, sexual health clinic, public medicine, urgent care, etc.)

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More informationDownload pdf (236 KB)

Pharmacy – Official Information Act Request Response

Policies and documents relating to the Integrated Pharmacy Services Agreement

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More informationDownload pdf (792 KB)

PGY1 House Officers – Official Information Act Request Response

1. The total number of PGY1 House Officer positions filled by the ACE matching system for each year between 2014 and 2022, and a breakdown of these by country of training of the candidate (e.g. New Zealand, Australia). 2. The total number of PGY1 House Officer positions filled in by NZREX graduates for each year between 2014 and 2022. 3. The total number of PGY1 House Officer positions filled in by candidates from a Comparable Health System (e.g. U.K., Ireland, U.S.A., Canada etc.) for each year between 2014 and 2022. 4. The total number of PGY1 House Officer positions that were available and advertised outside of the ACE matching system for each year between 2014 and 2022.

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More informationDownload pdf (192 KB)

Diesel / Coal fuel costs – Official Information Act Request Response

How much it costs to run your diesel boiler at Te Nikau per month
How much it costs to run the coal boiler at Te Nikau per month
(Both based on most recent figures). Do you plan on giving up on diesel due to the cost?
What are your future plans?

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More informationDownload pdf (190 KB)

Effects of strike 16/5/2022 – Official Information Act Request Response

Clarification of questions sent to Comms 13/5/2022 1.how many appointments and surgeries were deferred as a result of the 24-hour strike on Monday May16? 2.How many appointments and procedures were deferred or cancelled as a result of the ‘work to rule’ action on May 9-20? 3. Of the affected procedures/surgeries – what kinds of surgeries – and did this include any cancer surgeries? If so, how many?

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More informationDownload pdf (219 KB)

Earthquake prone buildings – Official Information Act Request Response

RE earthquake-prone buildings owned, occupied, rented, leased or in use by Canterbury DHB. 1.A count and list of all buildings owned, occupied, rented, leased or in use. 2.The count and list of buildings from question 1 that have had a seismic assessment since 1 July 2017. 3.The count and list of buildings from question 1 that have not had a seismic assessment since 1 July 2017. 4.The count and list of those from question 1 that are currently earthquake prone. 5.The count and list of those from question 4 that are between 20 percent and less than 34 percent of the New Building Standard (NBS). 6.The count and list of those from question 4 that are less than 20 percent of the New Building Standard (NBS).

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More informationDownload pdf (876 KB)

Suicide / Self harm / Assessment tools – Official Information Act Request Response

Information on how the DHB undertakes suicide risk assessment to inform decisions on access to services (which may also be known as the “triage process”. )

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Covid / Heart issues / Anxiety – Official Information Act Request Response

Q2&9 – 2. All acute Myocarditis, pericarditis and tachicardia admissions post covid diagnosis. 9. The number of walk in admissions to ED where a Dr has written anxiety on the discharge notes and the comparative figures for the last five years.

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More informationDownload pdf (227 KB)

Media access to DHB premises – Official Information Act Request Response

RE media access to DHB premises to interview staff and patients and take photos before Covid restrictions. Board’s intentions for future regards media access under Covid.

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More informationDownload pdf (242 KB)

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Page last updated: 25 October 2023

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