HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See www.vaccinatecanterburywestcoast.nz for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities effective from 16 September 2022

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Canterbury DHB

1273 documents.

Whataroa Clinic Roster – June 2023

  • Date: 29 May 2023
  • Document Type:
  • ID: SW-Roster-Whataroa-062023

Whataroa Clinic Roster for June 2023

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More informationDownload pdf (154 KB)

Hari Hari Clinic Roster – June 2023

  • Date: 29 May 2023
  • Document Type:
  • ID: SW-Roster-HariHari-062023

Hari Hari Clinic Roster for June 2023

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More informationDownload pdf (132 KB)

Haast Clinic Roster – June 2023

  • Date: 29 May 2023
  • Document Type:
  • ID: SW-Roster-Haast-062023

Haast Clinic Roster for June 2023

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More informationDownload pdf (150 KB)

Franz Josef Glacier Clinic Roster – June 2023

  • Date: 29 May 2023
  • Document Type:
  • ID: SW-Roster-FranzJosef-062023

Franz Josef Glacier Clinic Roster for June 2023

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More informationDownload pdf (134 KB)

Fox Glacier Clinic Roster – June 2023

  • Date: 29 May 2023
  • Document Type:
  • ID: SW-Roster-Fox-062023

Fox Glacier Clinic Roster for June 2023

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More informationDownload pdf (154 KB)

Disability Steering Group Minutes – 28 February 2023 – Te Whatu Ora West Coast

The Disability Steering Group (DSG) meets approximately monthly. The main points discussed, the advice it provides and the work it instigates are all recorded as key messages in meeting minutes. The key messages are public, and are also sent by email to identified stakeholders and any person that has asked to go on the mailing list.

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More informationDownload pdf (286 KB)

Whataroa Clinic Roster – May 2023

  • Date: 1 May 2023
  • Document Type:

Whataroa Clinic Roster for May 2023

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More informationDownload pdf (153 KB)

Fox Glacier Clinic Roster – May 2023

  • Date: 1 May 2023
  • Document Type:
  • ID: SW-Roster-Fox-052023

Fox Glacier Clinic Roster for May 2023

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More informationDownload pdf (146 KB)

Haast Clinic Roster – May 2023

  • Date: 1 May 2023
  • Document Type:
  • ID: SW-Roster-Haast-052023

Haast Clinic Roster for May 2023

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More informationDownload pdf (148 KB)

Hari Hari Clinic Roster – May 2023

  • Date: 1 May 2023
  • Document Type:
  • ID: SW-Roster-HariHari-052023

Hari Hari Clinic Roster for May 2023

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More informationDownload pdf (134 KB)

Franz Josef Glacier Clinic Roster – May 2023

  • Date: 1 May 2023
  • Document Type:

Franz Josef Glacier Clinic Roster for May 2023

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More informationDownload pdf (132 KB)

Annual Maternity Quality and Safety Programme Report 2021- 2022

Te Whatu Ora Te Tai o Poutini is pleased to present the Maternity Quality and Safety Programme Annual Report for 2021/2022.

Despite the ongoing impact of COVID-19 and then the change to our health legislation to Pae Ora (Healthy futures Act on July 1, 2022) and the accompanying dissolving of the District Health Boards, we have continued to build on work from the past few years which had a focus of equity following the agreement on the Maternity Strategy for Te Tai o Poutini.

We have been specifically increasing the work we do with the community and ensuring their voices are becoming louder and also working to reflect our Te Tiriti obligations in all that we do. Having the Strategy framework and now also having Te Pae Tata (the Interim New Zealand Health plan) with one of the Pou being Kahu Taurima (maternity and early years) means that the work we have done has a platform to continue as we realign our maternity systems nationally.

In Te Tai o Poutini we understand that we need to meet the requirements of Pae Ora (Healthy Futures Act 2022) and Kahu Taurima and the expectations of both Te Aka Whai Ora and Te Whatu Ora.

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More informationDownload pdf (3 MB)

Te Whatu Ora West Coast Medical Centres Fee Schedule

Whataroa Clinic Roster – April 2023

  • Date: 31 Mar 2023
  • Document Type:
  • ID: SW-Roster-Whataroa-042023

Whataroa Clinic Roster for April 2023

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More informationDownload pdf (153 KB)

Showing 1-40 of 1273 results, page 1 of 32.

Page last updated: 8 August 2019

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