HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Guidelines

11 documents.

Travel assistance pack (for West Coast patients)

This pack is designed to make that process a little bit smoother and provide you with some information.

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More informationDownload pdf (1 MB)

Protecting your health in an emergency – Returning home after a flood

Flood water can contain lots of nasty bugs that could make you and your family sick.
Before you start the clean-up process, it’s important to follow these steps to keep you and your family safe.

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More informationDownload pdf (639 KB)

Buller Health Services are on the Move – Flyer

In preparation for the demolition needed to make way for construction of the new Buller Health facility, we are relocating a number of services to other areas of the
facility over the weekend starting Friday 22 November 2019.
From Monday 25 November, our Cobden Street entrance will become the single point of entry for the majority of our services, including Buller Medical Centre.

This flyer contains information that you need to know if you’re planning to visit the facility.

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More informationDownload pdf (505 KB)

Measles Fact Sheet

Measles Fact Sheet – News item

With the large number of measles cases around the country, we can expect to see some measles cases on the Coast at some stage.

Measles is a highly infectious virus that can be life threatening. Complications occur in about one in three people, and for them measles can be serious, even fatal.

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More informationDownload pdf (130 KB)

Guideline to Developing a Career Plan for Nurses and Midwives

  • Date: 8 Aug 2019
  • Document Type:
  • ID: CareerPlanGuideline2020

This guide has been adapted from information provided by Health Workforce Directorate (HWD). It is intended for use by Registered Nurses and Nurse Practitioners who are undergoing postgraduate study funded by HWD.

This guideline and the career plan template are designed to support staff with choices around career development in order to support them to achieve their full potential.

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More informationDownload pdf (206 KB)

How to make an employee expense claim on MAX

Instructions on how to use the MAX app on the WCDHB Intranet to make an employee expanse claim.

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More informationDownload pdf (303 KB)

Prioritisation Strategy 2021 – HWD Funded Post Graduate Nurse Education

Health Workforce Directorate (HWD) has a contract with the West Coast District Health Board (WCDHB) to fund Level 8 postgraduate education for nurses on the West Coast. 

Each year, nurses apply to receive funding to support their learning pathway towards either a:

  • postgraduate certificate
  • postgraduate diploma
  • or clinical masters of nursing

As part of this process, a prioritisation strategy is utilised to make best use of the funding. HWD specifications, Ministry of Health health targets, and workforce needs inform the prioritisation strategy.

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More informationDownload pdf (153 KB)

Māori Support fund specifications 2018

The purpose of the Māori Support fund is to enhance the likelihood of the Māori workforce successfully completing HWNZ funded training programmes by providing Māori support that is culturally competent and technically relevant to the training programme.

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More informationDownload pdf (212 KB)

Postgraduate Nursing Education on the West Coast

The West Coast District Health Board (WCDHB) administers funding from Health Workforce Directorate (HWD) for West Coast nurses wanting to undertake postgraduate (level 8) study toward qualifications including: certificates, diplomas, and clinical masters.
The WCDHB Nurse Manager – Workforce Development, based in Greymouth, coordinates this funding on behalf of the West Coast region.

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More informationDownload pdf (211 KB)

West Coast Breastfeeding Handbook 2021

West Coast Breastfeeding Handbook, 2021 edition, Healthy West Coast

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More informationDownload pdf (4 MB)

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Page last updated: 19 January 2024

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