Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.

Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.

People can have one or two support people to accompany them to outpatients appointments.

Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.

Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.

Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.

Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.

Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

are COVID-19 positive

are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Health Advice

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8 documents.

Te Nīkau Health Centre Newsletter

Date: 17 Jul 2024
Document Type: Health Advice, Newsletter
ID: TNHCNL-2024-1

Te Nīkau Health Centre Newsletter Summary – Winter 2024

Practice Information:

Te Nīkau Health Centre: 71 Water Walk Road, Greymouth. Ph. 03 769 9300
Lake Brunner Clinic: 49 Koe Street, Moana. Ph. 03 738 0003

Winter Health Tips:

Vaccinations: Ensure vaccines are up to date, especially flu shots.
Protection: Avoid spreading germs; wear masks and practice good hygiene.
Nutrition: Eat 5+ servings of fruits and vegetables daily.
Exercise: Aim for 2.5 hours of moderate exercise weekly.
Sleep: Adults should get 7-9 hours of sleep nightly.
Stress Management: Keep stress in check to maintain a strong immune system.
No Smoking: Avoid smoking for better health.

Health Services:

Health Coach and Practitioner: Free consultations available with Karla (Health Coach) and Laurence (Health Improvement Practitioner).
Antibiotics: Use only for bacterial infections, not viral illnesses like the common cold or flu.
Influenza and RSV: Stay home if symptomatic. Healthline is available 24/7 at 0800 611 116.

Shingrix Vaccine:

Now funded for adults from 18 years under specific health conditions starting 1 July 2024.

Prescription Policy:

Enrolled patients can get repeat prescriptions without a consultation under certain conditions. Allow 72 hours for processing.

West Coast PHO Rebranding:

Now West Coast Health, offering free services such as counselling and health navigation. More info at www.westcoasthealth.nz.

Urgent Primary Care Clinic:

Same-day care for minor illnesses and injuries. For appointments, present at the main reception.

Te Tumu Waiora Program:

Health Improvement Practitioners (HIPs): Support for stress, sleep, and behavioral issues.
Health Coaches (HCs): Assist with health goals and lifestyle management.

Key Staff: Please refer to newsletter

Tags health centre information newsletter Te Nīkau te nīkau health centre updates winter

More information Download pdf (801 KB)

Protecting your health in an emergency – Returning home after a flood

Date: 19 Jul 2021
Document Type: Brochure, General information, Guidelines, Health Advice, Pamphlet, Publication
ID: PYH-Flood

Flood water can contain lots of nasty bugs that could make you and your family sick.
Before you start the clean-up process, it’s important to follow these steps to keep you and your family safe.

Tags flood mould returning home water and food safety

More information Download pdf (639 KB)

Measles Fact Sheet

Date: 6 Sep 2019
Document Type: FAQs, General information, Guidelines, Health Advice, News
ID: News-MeaslesFactSheet

Measles Fact Sheet – News item

With the large number of measles cases around the country, we can expect to see some measles cases on the Coast at some stage.

Measles is a highly infectious virus that can be life threatening. Complications occur in about one in three people, and for them measles can be serious, even fatal.

Tags 2019 fact sheet health warning infectious diseases measles schools September symptoms vaccinations workplace

More information Download pdf (130 KB)