Your rights when using a health or disability service in New Zealand and how to make a complaint.
Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.
See www.vaccinatecanterburywestcoast.nz for info on vaccinations.
16 September 2022
Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.