HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

March

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19 documents.

Board Meeting – Friday, 25 March 2022

Board Papers for the West Coast DHB Board meeting Friday, 25 March 2022 meeting

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More informationDownload pdf (4 MB)

Advisory Committee Meeting – 10 March 2022

Advisory Committee Papers for 10 March 2022 Meeting

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More informationDownload pdf (2 MB)

Tatau Pounamu Meeting Papers for 11 March 2022

Tatau Pounamu Advisory Group meeting papers for 11 March 2022 meeting.  Due to COVID-19 restrictions this is held via Zoom video conference meeting.

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More informationDownload pdf (1 MB)

Board Meeting – Friday, 26 March 2021

Board Papers for the West Coast DHB Board meeting Friday, 26 March 2021 meeting

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More informationDownload pdf (3 MB)

Advisory Committee Meeting – 11 March 2021

Advisory Committee Papers for 11 March 2021 Meeting

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More informationDownload pdf (6 MB)

Board Meeting – Friday, 27 March 2020

Board Papers for the West Coast DHB Board meeting Friday, 27 March 2020 meeting

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More informationDownload pdf (3 MB)

Advisory Committee Meeting – 12 March 2020

Advisory Committee Papers for 12 March 2020 Meeting

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More informationDownload pdf (7 MB)

Board Meeting March 2019

Board Papers for the West Coast DHB Board meeting Friday 29 March 2019

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More informationDownload pdf (3 MB)

Advisory Committee Meeting – 29 March 2019

Advisory Committee Papers for 29 March 2019 Meeting

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More informationDownload pdf (4 MB)

May I see the submissions on the mental health and wider proposed reforms at the WCDHB?

May I see the submissions on the mental health and wider proposed reforms at the WCDHB?

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More informationDownload pdf (299 KB)

Car parking revenue / numbers of parks, staff and visitors

Car parking revenue / numbers of parks, staff and visitors

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More informationDownload pdf (225 KB)

Copies of any reports, documents, memoranda, correspondence, legal advice or emails, both internal and external regarding concerns for the health of Gloriavale residents on the West Coast of the South Island.

Copies of any reports, documents, memoranda, correspondence, legal advice or emails, both internal and external regarding concerns for the health of Gloriavale residents on the West Coast of the South Island.

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More informationDownload pdf (569 KB)

How does the DHB involve disabled Māori in decision making?

How does the DHB involve disabled Maori in decision making?

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More informationDownload pdf (5 MB)

Details of any issues-based audits or investigations into mental health services in your DHB carried out, commissioned or provided to the DHB for the past four years.

Details of any issues-based audits or investigations into mental health services in your DHB carried out, commissioned or provided to the DHB for the past four years.

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More informationDownload pdf (12 MB)

Recorded cases of organ failure, brain damage and death related to heat stroke and or sun stroke.

Recorded cases of organ failure, brain damage and death related to heat stroke and or sun stroke.

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More informationDownload pdf (301 KB)

All documents and communications provided to and created by, DHB relating to incidents involving insect, vermin or other pest infestation in facilities or properties for last five calendar years.

All documents and communications provided to and created by, DHB relating to incidents involving insect, vermin or other pest infestation in facilities or properties for last five calendar years.

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More informationDownload pdf (390 KB)

Maternal Mental Health Care: Number of live births, funding dedicated to this, dedicated team, How many women did the service see / treat in 2016, 2017 and 2018?

Maternal Mental Health Care: Number of live births, funding dedicated to this, dedicated team, How many women did the service see / treat in 2016, 2017 and 2018?

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More informationDownload pdf (171 KB)

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs?

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs?

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More informationDownload pdf (219 KB)

How many non-residents have applied for publicly funded fertility treatment during the last ten years?

How many non-residents have applied for publicly funded fertility treatment during the last ten years?

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More informationDownload pdf (161 KB)

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Page last updated: 23 March 2022

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