Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities effective from 16 September 2022

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Health Needs

18 documents.

Te Whatu Ora West Coast Medical Centres Fee Schedule

What discussions has the DHB had in the past year with providers about additional aged care dementia care in Greymouth?

RE Official Information Act request WCDHB 9330

I refer to your email dated 29 July 2019 requesting the following information under the Official Information Act from West Coast DHB.

  1. What discussions has the DHB had in the past year with providers about additional aged care dementia care in Greymouth?
  2. Who were the discussions with?
  3. With Kowhai Manor out the picture, are there concerns over capacity on the Coast for dementia patients?


More informationDownload pdf (700 KB)

WCDHB Public Health Plan 2018 – 2019

The West Coast DHB’s Public Health Plan is a companion document to the West Coast DHB Annual Plan.

It presents the public health outcomes that the West Coast DHB’s Public Health Unit (Community and Public Health) works towards, as well as key priorities for the 13 programme areas under which this work is structured.


More informationDownload pdf (865 KB)

Advocacy leaflet

Contact info and code of rights for the Nationwide Health & Disability Advocacy Service

More informationDownload pdf (145KB)

Report to the community Autumn 2013

Report to the community Autumn 2013

Articles include:

  1. Coasters going green for the good of their health: Brian Kelly shares how he got moving
  2. Let’s talk about it: Chlamydia rates dropping thanks to the awareness campaign
  3. Delicious nutritious winter recipes: Community dietician Jennifer Brand makes you say “mmm”
  4. Helping patients get home after a stay in hospital: Who will provide your wheels?


More informationDownload pdf (1MB)

WC Health Needs Assessment Summary Report

  • Date: 30 Oct 2001
  • Document Type:

An old revised document, substituted in 2005 by the “Health Profile – West Coast District Health Board – 2005” document listed just above this entry.

More informationDownload pdf (792KB)

Showing 1-18 of 18 results, page 1 of 1.

Page last updated: 31 March 2023

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