HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

How many neurology appointments completed in past 12 months with indication or diagnosis of multiple sclerosis.

RE: Official information request WCDHB 9178

We refer to your letter dated 24 July 2018 and received on 27 July 2018 requesting the following information under the Official Information Act from West Coast DHB regarding services experienced in our DHB by people with Multiple Sclerosis, with a particular focus on Neurology services. Specifically Appointment Numbers.

  1. How many neurology appointments were completed in the past 12 months where the patient has an indication or diagnosis of Multiple Sclerosis?
  2. How many referrals for neurology appointments were declined in the past 12 months where the patient has an indication or diagnosis of Multiple Sclerosis?
  3. How many people with an indication or subsequent diagnosis of Multiple Sclerosis have attended a first Neurologist appointment?
  4. How many people with an indication or subsequent diagnosis of have received follow up Neurologist appointments?
  5. How many people with a diagnosis of MS have received a Psychotherapy appointment?
  6. How many people with a diagnosis of MS have had a referral for a Psychotherapy appointment declined?
  7. How many people with a diagnosis of MS have received a Physiotherapy appointment?
  8. How many people with a diagnosis of MS have had a referral for a Physiotherapy appointment declined?
  9. How many people with a diagnosis of MS have received a Occupational Therapy appointment?
  10. How many people with a diagnosis of MS have had a referral for a Occupational Therapy appointment declined?

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Page last updated: 5 April 2019

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