There is still a heightened risk to vulnerable people in hospital, so we recommend all people to continue wearing a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

1080 information provided to health care providers

RE Official information request WCDHB 9198(a)

Regarding 1080 operations and the information provided to GPs and Rural Nurse Specialists.

1. Was this information actually made available to health care providers?  I have been informed by patients who have asked the staff of their medical centres about it that they were not given much assistance or respect. One was actually told that she should go and google it.

2. More importantly I would like an explanation of why this information is being withheld from the public and the people that it is presumably meant to protect?

3. How are concerned patients who have been exposed to a known hazardous substance that kills people meant to deal with these concerns when the recommended protocols are concealed from them?

4. How are they to avail themselves of appropriate investigations and therapy when the response to their concerns is inadequate and perhaps inappropriate?

5. How is concealing essential information from concerned patients supposed to be justified as promoting
public health?

6. How are concerned patients supposed to know that the specific test for 1080 that their Medical Officer of Health publicly stated would cost them hundreds of dollars is now being funded by the health system?

7. How will concerned patients know about other investigations that are well known to indicate possible poisoning by 1080 when these tests are not even mentioned in the information that was allegedly provided to some health care professionals? Some of these tests are well documented in the literature produced by Dr Charles Eason and I would have expected that Medical Officers of Health would be familiar with this literature. Perhaps they are not?


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Page last updated: 5 April 2019

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