The Emergency Department (also known as ED or A&E) entrance is at Grey Base Hospital in High Street, Greymouth.
In an emergency, call 111.
For most other injuries and illnesses, call your GP or family doctor first. They will refer you to ED if needed. You can also call Healthline on 0800 611 116 for free health advice.
ED is here to provide care to patients with serious or life-threatening illnesses that require urgent attention.
Examples of conditions treated in ED:
Staff will see people with life-threatening conditions first.
ED is not for long-standing or minor illnesses which can be treated at your GP clinic. The department does not do physical check-ups, or write medical certificates or prescriptions. It should not be used to treat colds and sore throats, or remove stitches.
For most follow up treatment you should see your family doctor. Occasionally, patients with severe wounds are asked to return to see the ED doctor for review.
If you have not arrived in an ambulance, please understand you might have to wait while we treat people with life-threatening conditions. Waiting to be seen in ED can sometimes take hours.
The department is staffed 24/7 with nurses and doctors. Senior medical officers and specialists are available on-call at the hospital.
Emergency Department is independent of the rest of the hospital, but has close relationships with all other departments. Clinicians can contact specialists and other health professionals form other wards and hospitals to help with your treatment if needed.
It is normal practice for Emergency Department to supply information to your family doctor. Please tell our staff if you do not want them to do this.
We do not tolerate violent behaviour (verbal or physical) towards other patients or staff. Staff will call police if there is any threat to patient or staff safety.
Page last updated: 14 March 2019
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