Some mental health patients experiencing a crisis will have to stay at the hospital while they recover. These people stay in the Manaakitanga unit.
Manaakitanga: Making people feel welcome when they are in our company, showing kindness, caring for others, treating people with respect and nurturing relationships.
The Manaakitanga unit is alongside Community Mental Health. Visitors can ask for directions at main reception or Community Mental Health reception.
Visiting hours: 2.00pm to 9.00pm, unless arranged ahead of time with nursing staff.
We encourage friends and whānau to visit patients because it helps them get better. Sometimes staff will ask you not to visit because the patient is resting, in treatment, or too unwell. Staff will let you know if this is the case, and will tell you when you can visit again. You may still be able to phone.
For the safety of all patients, visitors and staff, please think carefully about what you bring to the unit, or ask a nurse if you are unsure. Knives, medication, drugs and alcohol are all banned.
Visitors under 16 years old must have a responsible adult with them.
All patients have a right to privacy. If you see someone you know at Manaakitanga, please don’t talk about them to anyone else.
Patients’ values, identity and belief systems are an important part of their journey back to health.
Māori patients can speak to a Pukenga Tiaki cultural worker who will talk to them about their cultural needs and advise unit staff of any specific tikanga.
Interpreters are available for patients who speak different languages.
Patients can request clergy to visit them, and a service is held every Wednesday in the hospital chapel.
Grey Base Hospital is smokefree. Please do not smoke while visiting Manaakitanga. Some patients may not be allowed to leave the hospital grounds to smoke – nicotine replacement therapy is available.
Page last updated: 6 May 2019
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