COVID-19 (Coronavirus)

Information about changes at West Coast DHB Grey Base Hospital and health centres can be found on our dedicated COVID-19 Information page

Lake Brunner Clinic

Lake Brunner Clinic is a rural clinic, covering ACC, accident and injury, 24 hour urgent care, general primary healthcare, well child, district nursing, rural nurse specialists, public health nursing, palliative care, and many other services.

Location

Street address

49 Koe St
Moana

Postal address

PO Box 17
Moana 7845

Phone & Fax

Phone

Please see Open Hours info further down on the page for important information.

In an EMERGENCY: dial 111

After hours: Call your General Practice team. Your call will be answered 24/7 by a nurse who can advise you what to do and where to go, if you need urgent care.  More…

Enquiries and feedback

We welcome your feedback about our services and your experiences at Lake Brunner Clinic.

Note: We are unable to provide medical advice to people by email. Please contact your doctor or the person in charge of your medical care.

Open hours

Nurse drop-in clinics: Mondays (excluding public holidays) from 9am – 11am.

Doctor clinics: Generally on Tuesdays (starting times vary from 9am to starting at 1:30pm, depending on which doctor comes and what their other commitments are).

Visiting Nurses and GPs during those days will see patients.  GP consultations are by appointment only). 

During the times the clinic is closed Rural Nurse Specialists are out and about in the district, assisting patients in the community, however a frequently checked phone messaging system is used by these nurses. 

More details re services and how to get help in the Moana district is shown in the next panel  on this page.

Getting help & booking appointments

For clinical emergency calls please dial 111. 

For urgent calls or calls that simply can’t wait, if no one answers the phone please listen to the message and pick the dial option that connects you to nurses cell phone.  

For non-urgent calls, i.e. if wanting to schedule an appointment, or if checking for test results, you are asked to please wait till the end of the answer phone message and leave a message.  When the facility is unattended, Rural Nurse Specialists are usually out and about and busy with patients, and as they are not sitting near a computer they are also unable to book appointments or to check test results.  Non-urgent calls could unnecessarily hold up the processes of attending to patients.  The nurses do check messages left on the clinic phone with high regularity (usually every 3 hours) and will be able to call you back as soon as they are not with a patient and deal with your enquiry.

Weekends and evenings are for urgent advice only and whether there is the need of a subsequent visit will be decided by the Rural Nurse Specialists.

Please see also ‘Open hours’ info displayed in the previous panel on this page.

 

Enrolments & Fees

Enrolments

If you live in the Moana region or are staying for a while, we encourage you to enrol with the practice.

Enrolment is free, and means you can get cheaper healthcare when you need it.

GP Fees

A full list of fees is available for all West Coast DHB GP clinics including Lake Brunner Clinic.

Lake Brunner Clinic facilities at a glance

Accessible

Disabled & Visitor toilets

Visitor information reception

Page last updated: 22 April 2021

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