HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Ngakawau Health Centre

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About Ngakawau Health Centre

Full-time rural nurse specialists provide everyday care for the Ngakawau and Hector community. We also hold GP clinics with visiting doctors. 

Special clinics held here: Smoking cessation (last Friday of the month), Smear Clinics (1st, 2nd and 3rd Friday of the month).

Location

Street address

1c Main Road
Hector

Postal address

1c Main Road
Hector

Phone & Fax

Phone

Fax

In an EMERGENCY: dial 111

After hours: After-hours primary care services There is a still an in-person service available for those who need it. The Ka Ora team will refer you to the in-person service available in your area if you need it.  More…

Enquiries and feedback

We welcome your feedback about our services and your experiences at Ngakawau Health Centre.

Note: We are unable to provide medical advice to people by email. Please contact your doctor or the person in charge of your medical care.

Open hours

DayOpensCloses
Monday08:30am4:30pm
Tuesday08:30am4:30pm
Wednesday08:30am4:30pm
Thursday08:30am4:30pm
Friday08:30am4:30pm

After-hours: For primary care services on week nights (5pm – 8am), weekends and public holidays (24/7) connect with Ka Ora by either calling 0800 252-672 or accessing their website kaora.co.nz

More information – Ka Ora Northern Buller

Enrolments & Fees

Enrolments

If you live in the Ngakawau region or are staying for a while, we encourage you to enrol with the practice.

Enrolment is free, and means you can get cheaper healthcare when you need it.

GP Fees

A full list of fees is available for all Te Whatu Ora West Coast GP clinics including this Health Centre.

Ngakawau Health Centre facilities at a glance

Accessible

Smoke-free facility

Disabled & Visitor toilets

Visitor information reception

Page last updated: 11 December 2024

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