Location
- Directions to Te Nīkau, Grey Hospital & Health Centre
- Parking near the hospital & health centre
- Map of Te Nīkau, Grey Hospital & Health Centre
Street address
Te Nīkau, Grey Hospital & Health Centre
71 Water Walk Road
Greymouth
Postal address
Te Nīkau, Grey Hospital & Health Centre
PO Box 387
Greymouth 7840
Phone & Fax
Phone
- Main Reception Desk: (03) 769 7400, Extension: 0
- Patient Enquiries: (03) 769 7400, Extension: 0
- Appointments: (03) 769 7400, Extension: 0
- Other: Please see ‘Services‘ section below
Fax
- Medical Records: (03) 769 7699
- Corporate Offices: (03) 769 7791
To contact a hospital department or ward, call General Enquiries and ask for a department.
Enquiries and feedback
We welcome your feedback about our services and your experiences at Te Nīkau, Grey Hospital & Health Centre.
NOTE ABOUT MEDICAL ADVICE
We are unable to provide medical advice to people by email. Please contact your doctor or the person in charge of your medical care.
Patients
Te Nīkau, Grey Hospital & Health Centre facilities at a glance
Accessible
Nearest ATM (New World)
Multi-faith room
Cycle stand
Food & drink vending machines
Disabled & Visitor toilets
Visitor information reception
Are you wondering what has happened to Greymouth Medical Centre in Greymouth?
Greymouth Medical Centre (GMC) is as of now no longer operating from 153 Tainui St. Its services have moved over to Te Nīkau, Grey Hospital and Health Centre. If you are enrolled with GMC and have an appointment there, you will find the general practice team in their new location within Te Nīkau Health Centre.
About Te Nīkau Hospital & Health Centre
Disclaimer of content: As this is a new facility and information is updated as it becomes available, we cannot guarantee correctness of content presented here.
The health services previously provided by our Greymouth hospital (Grey Base hospital) and one of our Greymouth medical practices, formerly known as Greymouth Medical Centre are now combined, therefore providing comprehensive health services under just one roof.
If you need health care, simply come in via the main entrance and see one of our receptionists there who will look after you and point you in the right direction, or assist you with your queries.
How Te Nīkau Hospital & Health Centre works
Three pages in this publication cover information including: urgent care; Why am I waiting? Payment expectations, provision of community care and ground floor services.
More about location and services
Te Nīkau, Grey Hospital & Health Centre, located in Greymouth on the West Coast of New Zealand’s South Island, is a modern health facility that opened in July of 2020. From the most urgent and seriously unwell people, who require emergency or specialist care to those with planned appointments to see their general practice team, there is time and space at Te Nīkau, Grey Hospital & Health Centre for everyone who needs health care. It’s bright, modern and designed to support the very best care. The views out to the coast and hills are stunning – the design makes the most of the natural light and beauty of the Coast.
With a building footprint of 8,500m², Te Nīkau Hospital & Health Centre has been designed to support flexible ways of working.
- 56 in-patient beds
- Two negative pressure rooms
- Three operating theatres
- Whānau/Family room
- Whare Karakia/Chapel
- Four transitional care units
- Fit for purpose technology including wifi, nurse call, and security systems
- A central courtyard
The ground floor is home to the new Health Centre (formerly known as Greymouth Medical Centre) which will support more integrated primary and secondary care services. It features several clinic rooms, a dedicated audiology clinic, outpatient clinics and infusion services. If you previously enrolled with Greymouth Medical Centre then this is where you would now go to see your GP or nurse.
The facility also houses a 24/7 emergency department, critical care unit, acute and planned medical and surgical services, urgent care, maternity services and outpatient care, radiology, laboratory, kitchen, allied health services and children’s ward.
The general ward on level one has six single rooms and 13 double rooms, each with an ensuite.
The lower ground floor provides space for equipment sterilisation, laboratory work, medical records and food service.
Entry and parking: Come into the hospital and health centre site off High Street, up over the bridge and turn right. Access to all services is via the main entrance on the ground floor. There are more than 100 parks available with disability/mobility parks close to the main entrance.
Te Nīkau, Grey Hospital and Health Centre is now open.
Four tips to help prevent infections when visiting an admitted patient
1) Don’t visit any patients if you are feeling unwell
2) Use the alcohol hand rub at our hand hygiene stations
3) Avoid sitting on a patient’s bed – please use chairs provided
4) Don’t use patients only toilets in the facility
Services
Note: Selecting some of the services will take you to more information about them.
Primary Health Care Services (i.e. General Medical Practice / GP Services)
Primary Health Services at Te Nīkau, Grey Hospital & Health Centre are listed below.
General medical services
| Blood pressure checks chronic care management |
| Diabetes |
| Driving license medicals |
| ECGs heart checks |
| General & family medical care |
| Insurance medicals |
| IV infusions for osteoporosis treatment |
| Liquid nitrogen & cryotherapy |
| Maternity and shared care maternity |
| Mens health |
| Minor accidents |
| Palliative care & Advanced Care Planning (ACP) |
| Sexual health screening |
| Skin cancer and mole checks |
| Smoking cessation |
| Spirometry lung function tests |
| Subsidised chronic care management and care plus programmes |
| Suturing of wounds |
| Travel health advice, vaccinations (excluding yellow fever) and medication |
| Vaccinations (all childhood vaccinations) |
| Well child checks |
| Womens health including a nurse cervical smear taker |
Minor surgery services
| General Minor Surgery |
| Skin cancer surgery, moles and other skin lesions |
| Removal of skin tags |
| Wedge Excision of Ingrown Toenails |
| Mirena Contraception Insertion or Removal |
| Jadelle Contraception Insertion or Removal |
Specialist medical services
| Ear Suctioning |
| Commercial Diving Medicals (Please call to discuss your situation prior to your visit) |
Secondary Health Care Services (i.e. Hospital services)
Secondary Health Services and wards at Te Nīkau, Grey Hospital & Health Centre are listed below.
Note: Selecting some of the services will take you to more information about them.
Services
Secondary Health Care Services
Secondary Health Services and wards at Te Nīkau, Grey Hospital & Health Centre are listed below.
Not sure where to go?
If unsure as to where the department you are after is located, we invite you to inspect our maps of the Te Nīkau, Grey Hospital & Health Centre campus. There is a listing of most departments on some of the maps. We have done our best to make signage on campus and in the facility clear and easy to follow. You can also ask the kind reception clerks at our main reception desk on arrival. They will gladly point you in the right direction.
Parking is free
Parking is FREE all around the Te Nīkau, Grey Hospital & Health Centre campus.
There is a car DROP-OFF ZONE for patients just outside Te Nīkau, Grey Hospital & Health Centre main entrance, see the Te Nīkau, Grey Hospital & Health Centre campus map for an idea as to where to go. So, if you are a patient you can be taken by car to be dropped off right at the facility’s main entrance.
Please note, that there is a speed limit on facility grounds of 20 km/h.
If not sure where to go, we have very friendly staff at main reception inside the facility’s entrance who can direct you and help you, or will be there to answer any queries about the facility.
St John Health Shuttle Service
St John runs two rural shuttles which are manned by volunteer staff – Monday – Friday from Buller to Greymouth and Hokitika to Greymouth return
For more information or to make a booking please contact:
0800 009 865 between 9am – 3pm
St John do not charge a fee for this service, however they do accept donations to help cover costs.
A pay phone to call a taxi is also provided inside the facility near the main entrance (by Main Reception)
Where to park
Come into the hospital and health centre site off High Street, up over the bridge and turn right. Access to all services is via the main entrance on the ground floor. There are more than 100 parks available with disability/mobility parks close to the main entrance.
There are designated parks for patients and visitors only. These are marked with yellow lines. These car parks have a length of parking restriction of 4 hours. White-lined car parks are for everybody and there’s no time limit for these.
Please refer to this Te Nīkau, Grey Hospital & Health Centre public parking map to learn where there are suitable areas for you to park your car.
Disability parking and drop-off zones
These are available for patients and visitors at the main entrance to the Te Nīkau, Grey Hospital & Health Centre facility. We encourage you to use these areas, and then park in the disability parks. Please display your disability mobility card in the front window.
Disability Parking areas for Greymouth are highlighted on our campus map (Look for the areas on the map with red dots).
Please be considerate when parking your car
Owners of cars illegally parked (i.e. mobility car parks without a card), or in areas not designed for parking could find out on returning that their vehicle has been towed away. So, please ensure that you park you car or motorbike in just those places that permit parking.
There is a covered bike stand just to the right of the road overbridge on the facility’s campus for both, staff and public use. See the Te Nīkau, Grey Hospital & Health Centre campus map for this and other bike parking locations.
Note: Bike parking is at the owner’s own risk, please remember to lock your bike securely.
If you are a mobility parking permit holder, you can park in one of the designated mobility car parking spaces located around the Te Nīkau, Grey Hospital & Health Centre car park.
View the parking locations map for mobility car parking locations.
Te Nīkau, Grey Hospital & Health Centre Maps
Te Nīkau, Grey Hospital & Health Centre Campus
Public Parking
Te Nīkau, Grey Hospital & Health Centre (all 3 levels, showing Main Entrance on the Ground Floor)
- Simplified Map of Te Nīkau, Grey Hospital & Health Centre (3 floors)
- Directions to Te Nīkau, Grey Hospital & Health Centre
- Parking locations near the facility
Parking is free
Parking is FREE all around the Te Nīkau, Grey Hospital & Health Centre campus.
Directions to the facility
If you’re leaving the town centre of Greymouth, you’ll find Te Nīkau, Grey Hospital & Health Centre driving towards South. Just past the roundabout and the Mobil Service station, there is an overbridge to your right. You can drive over it and once you’ve driven over the railway line there continue on to your right. If you follow that road it will take you straight to the main facility. Alternatively, on High Street, again driving South, just past the Recreation Grounds, and the Hockey turf, turn right, at Mitre 10 turn left into Water Walk Road and approx. 500 meters further on your left you will be able to turn into a road leading you to the facility as well.
The physical address of Te Nīkau is 71 Water Walk Road, Greymouth.
For contact details, please visit our main Te Nīkau Hospital and Health Centre page. Look under the ‘About’ tab on that page, and the ‘Location’ header.
Where at Te Nīkau?
We have done our best to make signage in this facility to the various locations as user-friendly as possible. However, you can of course ask our main -desk reception staff for directions to the various locations in and around the facility. There are here to help you.
Large signs indicate routes to health services and wards. So, please don’t hesitate to ask if there’s anything we can do to assist you.
Printable map
Wards
For detailed information about any of the wards and departments listed below please select the one of interest.
For departments not shown below try this link.
Cafeteria
Our Peaberry cafeteria is on the ground floor of the Te Nīkau, Grey Hospital & Health Centre facility. It is open at the following times:
Open hours:
Weekdays: 8.30am – 4.30pm
Weekends: closed
Public holidays: closed
Closest pharmacies
Te Nīkau, Grey Hospital & Health Centre now has its own community pharmacy right in the building. Some contact details are provided below.
Unichem Te Nīkau Pharmacy
Location: 146 High Street (Hospital Complex)
Website: Olsens Pharmacy website
Phone: 03 768-7470
Open hours:
Monday to Friday: 8:30am – 5:30pm
Saturdays and Sundays: Closed
Page last updated: 9 March 2021
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