Te Nīkau, Grey Hospital & Health Centre
71 Water Walk Road
Greymouth
Te Nīkau, Grey Hospital & Health Centre
PO Box 387
Greymouth 7840
Phone
Email (Te Nīkau Health Centre)
Fax
To contact a hospital department or ward, call General Enquiries and ask for a department.
We welcome your feedback about our services and your experiences at Te Nīkau, Grey Hospital & Health Centre.
NOTE ABOUT MEDICAL ADVICE
We are unable to provide medical advice to people by email. Please contact your doctor or the person in charge of your medical care.
Accessible
Nearest ATM (New World)
Multi-faith room
Cycle stand
Food & drink vending machines
Disabled & Visitor toilets
Visitor information reception
Greymouth Medical Centre (GMC) is as of now no longer operating from 153 Tainui St. Its services have moved over to Te Nīkau, Grey Hospital and Health Centre. If you are enrolled with GMC and have an appointment there, you will find the general practice team in their new location within Te Nīkau Health Centre.
Disclaimer of content: As this is a new facility and information is updated as it becomes available, we cannot guarantee correctness of content presented here.
The health services previously provided by our Greymouth hospital (Grey Base hospital) and one of our Greymouth medical practices, formerly known as Greymouth Medical Centre are now combined, therefore providing comprehensive health services under just one roof.
If you need health care, simply come in via the main entrance and see one of our receptionists there who will look after you and point you in the right direction, or assist you with your queries.
Three pages in this publication cover information including: urgent care; Why am I waiting? Payment expectations, provision of community care and ground floor services.
Please see also our useful information leaflet that explains how Te Nikau, Grey Hospital & Health Centre works.
Click on this image to open the document.
Te Nīkau, Grey Hospital & Health Centre, located in Greymouth on the West Coast of New Zealand’s South Island, is a modern health facility that opened in July of 2020. From the most urgent and seriously unwell people, who require emergency or specialist care to those with planned appointments to see their general practice team, there is time and space at Te Nīkau, Grey Hospital & Health Centre for everyone who needs health care. It’s bright, modern and designed to support the very best care. The views out to the coast and hills are stunning – the design makes the most of the natural light and beauty of the Coast.
With a building footprint of 8,500m², Te Nīkau Hospital & Health Centre has been designed to support flexible ways of working.
The ground floor is home to the new Health Centre (formerly known as Greymouth Medical Centre) which will support more integrated primary and secondary care services. It features several clinic rooms, a dedicated audiology clinic, outpatient clinics and infusion services. If you previously enrolled with Greymouth Medical Centre then this is where you would now go to see your GP or nurse.
The facility also houses a 24/7 emergency department, critical care unit, acute and planned medical and surgical services, urgent care, maternity services and outpatient care, radiology, laboratory, kitchen, allied health services and children’s ward.
The general ward on level one has six single rooms and 13 double rooms, each with an ensuite.
The lower ground floor provides space for equipment sterilisation, laboratory work, medical records and food service.
Entry and parking: Come into the hospital and health centre site off High Street, up over the bridge and turn right. Access to all services is via the main entrance on the ground floor. There are more than 100 parks available with disability/mobility parks close to the main entrance.
1) Don’t visit any patients if you are feeling unwell
2) Use the alcohol hand rub at our hand hygiene stations
3) Avoid sitting on a patient’s bed – please use chairs provided
4) Don’t use patients only toilets in the facility
Parking is FREE all around the Te Nīkau, Grey Hospital & Health Centre campus.
There is a car DROP-OFF ZONE for patients just outside Te Nīkau, Grey Hospital & Health Centre main entrance, see the Te Nīkau, Grey Hospital & Health Centre campus map for an idea as to where to go. So, if you are a patient you can be taken by car to be dropped off right at the facility’s main entrance.
Please note, that there is a speed limit on facility grounds of 20 km/h.
If not sure where to go, we have very friendly staff at main reception inside the facility’s entrance who can direct you and help you, or will be there to answer any queries about the facility.
Providing transport to health-related appointments within the wider Greymouth/Hokitika area.
The shuttle operates Monday to Friday and bookings need be made between 9am – 3pm, at least one day prior to your appointment.
We accept donations for the Health Shuttle to help cover costs as we do not charge fees.
For more information or to book call 0800 103-046.
A St John Health Shuttle service is available in your community to provide transport from Westport to Greymouth for health-related appointments.
The shuttle operates Monday to Friday and bookings need be made by 3:00pm the day prior to your appointment.
This service is run by volunteers. We accept donations for Health Shuttle transport to help cover costs as we do not charge a fee.
For more information or to make a booking, please call: 0800 103-046.
The poster for this shuttle service can be downloaded here.
Come into the hospital and health centre site off High Street, up over the bridge and turn right. Access to all services is via the main entrance on the ground floor. There are more than 100 parks available with disability/mobility parks close to the main entrance.
There are designated parks for patients and visitors only. These are marked with yellow lines. These car parks have a length of parking restriction of 4 hours. White-lined car parks are for everybody and there’s no time limit for these.
Please refer to this Te Nīkau, Grey Hospital & Health Centre public parking map to learn where there are suitable areas for you to park your car.
These are available for patients and visitors at the main entrance to the Te Nīkau, Grey Hospital & Health Centre facility. We encourage you to use these areas, and then park in the disability parks. Please display your disability mobility card in the front window.
Disability Parking areas for Greymouth are highlighted on our campus map (Look for the areas on the map with red dots).
Owners of cars illegally parked (i.e. mobility car parks without a card), or in areas not designed for parking could find out on returning that their vehicle has been towed away. So, please ensure that you park you car or motorbike in just those places that permit parking.
There is a covered bike stand just to the right of the road overbridge on the facility’s campus for both, staff and public use. See the Te Nīkau, Grey Hospital & Health Centre campus map for this and other bike parking locations.
Note: Bike parking is at the owner’s own risk, please remember to lock your bike securely.
If you are a mobility parking permit holder, you can park in one of the designated mobility car parking spaces located around the Te Nīkau, Grey Hospital & Health Centre car park.
View the parking locations map for mobility car parking locations.
Parking is FREE all around the Te Nīkau, Grey Hospital & Health Centre campus.
If you’re leaving the town centre of Greymouth, you’ll find Te Nīkau, Grey Hospital & Health Centre driving towards South. Just past the roundabout and the Mobil Service station, there is an overbridge to your right. You can drive over it and once you’ve driven over the railway line there continue on to your right. If you follow that road it will take you straight to the main facility. Alternatively, on High Street, again driving South, just past the Recreation Grounds, and the Hockey turf, turn right, at Mitre 10 turn left into Water Walk Road and approx. 500 meters further on your left you will be able to turn into a road leading you to the facility as well.
The physical address of Te Nīkau is 71 Water Walk Road, Greymouth.
For contact details, please visit our main Te Nīkau Hospital and Health Centre page. Look under the ‘About’ tab on that page, and the ‘Location’ header.
We have done our best to make signage in this facility to the various locations as user-friendly as possible. However, you can of course ask our main -desk reception staff for directions to the various locations in and around the facility. There are here to help you.
Large signs indicate routes to health services and wards. So, please don’t hesitate to ask if there’s anything we can do to assist you.
For detailed information about any of the wards and departments listed below please select the one of interest.
For departments not shown below try this link.
Our Peaberry cafeteria is on the ground floor of the Te Nīkau, Grey Hospital & Health Centre facility. It is open at the following times:
Open hours:
Weekdays: 8.00am – 4.00pm
Weekends: closed
Public holidays: closed
Te Nīkau, Grey Hospital & Health Centre now has its own community pharmacy right in the building. Some contact details are provided below.
Location: 146 High Street (Hospital Complex)
Website: Olsens Pharmacy website
Phone: 03 768-7470
Open hours:
Monday to Friday: 8:30am – 5:30pm
Saturdays and Sundays: Closed
Note: Selecting some of the services will take you to more information about them.
Primary Health Services at Te Nīkau, Grey Hospital & Health Centre are listed below.
| Blood pressure checks chronic care management |
| Diabetes |
| Driving license medicals |
| ECGs heart checks |
| General & family medical care |
| Insurance medicals |
| IV infusions for osteoporosis treatment |
| Liquid nitrogen & cryotherapy |
| Maternity and shared care maternity |
| Mens health |
| Minor accidents |
| Palliative care & Advanced Care Planning (ACP) |
| Sexual health screening |
| Skin cancer and mole checks |
| Smoking cessation |
| Spirometry lung function tests |
| Subsidised chronic care management and care plus programmes |
| Suturing of wounds |
| Travel health advice, vaccinations (excluding yellow fever) and medication |
| Vaccinations (all childhood vaccinations) |
| Well child checks |
| Womens health including a nurse cervical smear taker |
| General Minor Surgery |
| Skin cancer surgery, moles and other skin lesions |
| Removal of skin tags |
| Wedge Excision of Ingrown Toenails |
| Mirena Contraception Insertion or Removal |
| Jadelle Contraception Insertion or Removal |
Te Nīkau Health Centre’s Primary Care Physiotherapy role is a pilot position. Initially, clinics will be held from mid–January 2023 until mid–July 2023. If the pilot is successful, the role may become permanent and be expanded to other sites.
| Date (Thursdays) | Where | Time |
|---|---|---|
| 23 March 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 23 March 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 30 March 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
| 06 April 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 06 April 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 13 April 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
| 20 April 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 20 April 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 27 April 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
| 04 May 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 04 May 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 11 May 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
| 18 May 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 18 May 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 25 May 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
| 01 June 2023 | Poutini Waiora (Greymouth) | 9:00am – 12:00pm |
| 01 June 2023 | Whare Manaaki (Greymouth) | 12:30pm – 3.30pm |
| 08 June 2023 | Lake Brunner Clinic (Moana) | 9:00am – 12:15pm |
* Dates and times are subject to change. For further information or to make a booking, please contact the clinics directly as clinic hours and the type of appointments available will vary from clinic-to-clinic.
| Ear Suctioning |
| Commercial Diving Medicals (Please call to discuss your situation prior to your visit) |
Secondary Health Services and wards at Te Nīkau, Grey Hospital & Health Centre are listed below.
Note: Selecting some of the services will take you to more information about them.
If unsure as to where the department you are after is located, we invite you to inspect our maps of the Te Nīkau, Grey Hospital & Health Centre campus. There is a listing of most departments on some of the maps. We have done our best to make signage on campus and in the facility clear and easy to follow. You can also ask the kind reception clerks at our main reception desk on arrival. They will gladly point you in the right direction.
Page last updated: 17 March 2023
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