Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities effective from 16 September 2022

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

24 hours to go!

Thursday 2 December 2021Health news3 minutes to read

C’mon Coasters, we can do this! You’ve got until the end of tomorrow (Friday December 3rd) to get your first vaccination to be into win a car, that’s 24 hours to go!

“We need another 369 Coasters to get their first vaccination to reach the target,” says Helen Gillespie, Programme Manager, COVID-19 Vaccination, West Coast DHB.

“If you have friends or family who want their vaccination ahead of the summer holidays, let them know we have clinics in Hokitika, Greymouth and Westport tomorrow.

“We are so close. No need for an appointment, simply drop by anytime to our vaccination clinics and let’s get protected.”

For more information on when and where you can be fully vaccinated, visit:

The good folk at Grey Ford have teamed up with Development West Coast for the “Car Up for Jabs” campaign to encourage more Coasters to get fully vaccinated.

To enter, simply have both vaccinations before 24 December and you’re automatically in the draw to win a 2021 Ford Escape or 2WD Ranger – you choose! The competition will be drawn Christmas Eve – as long as the Coast reaches 90% double-vaxxed.

It’s important to note that we won’t meet the 24 December target if we don’t reach 90% first doses by the end of tomorrow.  C’mon Coasters, it really is time! The clock is ticking….

If you haven’t been vaccinated yet and want to be eligible, you’ll need to have your first dose before the end of the day tomorrow to allow a three-week gap between your first and second doses.

Mobile/pop up clinics over the next week

(No bookings are necessary for any of our vaccination clinics, just turn up wearing a mask and clothing that makes it easy to access the top of your arms!  You’ll need to scan or sign-in, and there’ll be plenty of hand sanitiser around to pump on.)




Friday, 3 December

10.00am – 4.00pm

Hokitika – Pakiwaitara, 32 Weld Street, Hokitika

Saturday, 4 December

10.00am – 1.00pm

Kumara – Kumara Sports Ground

Sunday, 5 December

11.00am – 2.00pm

Ross – Community Hall

Monday, 6 December

1.00pm – 5.00pm

Whataroa – Community Hall

Monday, 6 December

12.00pm – 2.00pm

Ngakawau – Health Clinic

Tuesday, 7 December

9.00am – 1.00pm

Franz Josef – Health Clinic

Tuesday, 7 December

9.00am – 1.00pm

Karamea – Karamea RSA

Wednesday, 8 December

9.00am – 1.00pm

Haast Health Clinic

Thursday, 9 December

11.00am – 3.30pm

Reefton – Reefton Community Hall, 50 Shiel Street

Friday, 10 December

10.00am – 8.00pm

Hokitika – Pakiwaitara, 32 Weld Street

Saturday, 11 December

11.00am – 3.00pm

Reefton – by Reefton Lotto Shop, 70A Broadway

Sunday, 12 December

10.00am – 1.00pm

Fox River – Fox River Summer Market, 5626 State Highway 6

Wednesday, 15 December

12.00pm – 7.00pm

Arahura Marae, Old Christchurch Road, Arahura

Thursday, 16 December

11.00am – 3.00pm

Reefton – Reefton Community Hall, 50 Shiel Street

Friday, 17 December

10.00am – 4.00pm

Hokitika – Pakiwaitara, 32 Weld Street, Hokitika



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Page last updated: 2 December 2021

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