HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

DHB announces closure of Dunsford aged residential care facility

Friday 9 February 2018Media release2 minutes to read

The West Coast District Health Board has today announced to staff that it intends to proceed with the closure of the Westport-based Dunsford Ward rest home and hospital level aged residential care facility by 1 March 2018. 

Since releasing a proposal to close the facility in December, the DHB has been talking to residents, their next of kin, staff, contractors and unions.   The closure was signalled two years ago following months of conversations and engagement with the Buller community on the direction of travel for older persons' health services for the region.

Many of the residents have already moved to O'Conor Home in Westport, or other facilities. There are plans in place for those who are still in Dunsford Ward to transition to their chosen new homes by the end of February.

A staff consultation period has finished and the DHB is now discussing possible redeployment or redundancy options with around 20 permanent staff.  These staff will continue to be employed through to Friday 9 March.

The DHB has increased resourcing of community-based services, including home-based support services, more options for respite care and expanding diversional therapy into the community. 

“Also, as an outcome of this proposal, we are now setting up a system where we will organise a caregiver to ‘sleepover' at someone's home where there is a short-term need for support.  And we are setting up Community Rehab and Flexible Integrated Rehabilitation Support Team (FIRST) initiatives to support people at home,” West Coast DHB General Manager Philip Wheble says.

About 30 vacant or new positions including roles for registered and enrolled nurses and support workers have been identified across the West Coast, with five roles vacant in Buller.  Dunsford Ward staff with the skills and experience required including any relevant qualifications will be automatically shortlisted for roles they express an interest in, and be considered along with any other candidates.

“We appreciate how professional the staff have been in continuing to make our Dunsford residents the focus of their time and care, while staff have been going through this consultation process,” Mr Wheble says. “We will be working with staff to assist them in efforts to find future employment – this includes CV and interview technique training and assistance, and we have alerted other Buller health providers about the availability of staff.

“We realise this will be a difficult time for some staff, and have organised counselling services to be on hand.”

ends

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Page last updated: 17 April 2019

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