HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Influenza vaccinations now available on the Coast

Wednesday 6 April 2022Health news3 minutes to read

There may be higher rates of influenza in New Zealand this winter with our borders reopening.

Influenza can cause serious illness and it is important that in the lead up to winter, people get their flu vaccination. Getting immunised against influenza protects our vulnerable communities, especially young children, older adults and people with chronic health problems, but anyone can become seriously ill from the flu virus.

If you haven’t had your COVID-19 vaccination or booster, you can get it at the same time as your flu immunisation. There is no need to leave a gap between these vaccinations.

West Coast Medical Officer of Health, Dr Cheryl Brunton says that people who have been vaccinated against flu and double vaccinated or boosted against COVID-19 are at significantly lower risk of becoming seriously ill.

“We know that people might feel they’ve had a lot of vaccinations lately, but the reality is vaccines play an important role in preventing the spread of infectious diseases.

So, please get the flu vaccination as it provides the best protection against influenza, especially if you’re one of the people at greater risk of serious illness if you get the flu.”

Who is eligible for funded influenza vaccinations this year?

Free influenza vaccinations are available for those who meet these eligibility criteria:

  1. pregnant people
  2. people aged 65 years and older
  3. Māori and Pacific peoples aged 55 to 64 years
  4. people aged 6 months to under 65 years with eligible health conditions
  5. tamariki aged 4 years or under who have been hospitalised for respiratory illness (including measles) or have a history of significant respiratory illness.

Flu vaccinations are available from your general practice team and most pharmacies. Please call your general practice team, local pharmacy or healthcare provider first to check availability and book an appointment, as some may have reduced staffing due to the Omicron outbreak.

“As there doesn’t need to be a gap after your COVID-19 booster or after you have recovered from COVID-19, you can get your flu vaccination any time – just as long as you are feeling well on the day of your flu vaccination,” Dr Brunton says.

“Even if you aren’t eligible for a free flu vaccination, it’s definitely worthwhile getting if it means that you will avoid having a miserable time with flu. It could also prevent sickness spreading to whānau and friends, and possibly having to take time off work.”

Many workplaces also either hold vaccination clinics or give staff vouchers to get their flu vaccination.

You can get more information about the vaccine on the following webpages: 

You can also call Healthline for advice on 0800 611 116 anytime or visit www.healthline.govt.nz

ENDS

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Page last updated: 11 April 2022

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