We are at ORANGE according to the NZ COVID-19 Protection Framework.  Protect yourself and our community by getting boosted, wearing a mask when out and about and reducing contact with others. Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

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West Coast DHB makes changes to visiting at its facilities following Alert level 2 announcement

Thursday 13 August 2020Health news3 minutes to read

Please attribute comment to Dr Graham Roper, Medical Director – West Coast District Health Board

Following New Zealand (apart from the greater Auckland region) moving to COVID-19 Alert Level 2, West Coast DHB has made changes to its visitor restrictions.

For all inpatient ward areas at Te Nīkau Hospital & Health Centre, there is now one visitor at a time but we are allowing more than one person to visit a patient each day during visiting hours. Each visitor can only visit once per day for a maximum of 15 minutes.

No visitors are allowed in to any of the Aged Residential Care facilities across the Coast, however visitors can visit our inpatient ward where our most vulnerable patients are or where patients are in isolation but this is confined to one visitor per patient per day. Exceptions may be made on compassionate grounds on a case-by-case basis for end of life care of patients who are not COVID-19 positive.

Visiting hours remain unchanged. For more information on the visitor guidance for each West Coast DHB health facility, please visit our website.

Our updated guidance is effective at all West Coast DHB facilities from today, Wednesday 12 August.

At Alert Level 2 the risk of COVID-19 being present in the community is higher. We are therefore asking all patients and visitors to wear their own masks if they have them when visiting our facilities.

Information on masks including how to wear them effectively is available on the Ministry of Health website – here.

From today, we will be recording the details of every visitor upon arrival. If you have the COVID-19 Contact Tracer App installed on your phone or device, please scan the QR code each time you enter one of our facilities. This helps make contact tracing easier.

As always, please don’t visit if you’re unwell and remember the usual public health precautions such as hand hygiene and physical distancing (wherever possible stay two metres away from people you don’t know, and one metre away from people you do know).

If you have COVID-19 symptoms (any acute respiratory infection with at least one of the following symptoms: new or worsening cough, sore throat, shortness of breath, stuffy or runny nose, lost sense of smell – with or without a fever) you should contact your General Practice team or call Healthline on 0800 358 5453. Most GP teams are offering testing if you have these symptoms.

If you are unwell and need to see a doctor you should call your usual GP team for advice 24/7. For general health information visit



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Page last updated: 13 August 2020

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