There is still a heightened risk to vulnerable people in hospital, so we recommend all people to continue wearing a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Mobile COVID-19 vaccination clinics ready to visit rural Coast communities

Wednesday 23 June 2021Health news2 minutes to read

Mobile COVID-19 vaccination clinics ready to visit rural Coast communities

Please attribute the following to Ralph La Salle, Senior Responsible Officer for the COVID-19 response, West Coast DHB:

West Coast DHB is getting ready to run mobile COVID-19 vaccination clinics in a number of rural Coast communities in the coming weeks.

We have clinics confirmed for Haast and Karamea townships and are currently finalising the specific details for mobile clinics planned for other rural townships like Franz Josef, Whataroa and Hari Hari.

Our plans are in line with our COVID-19 vaccine roll-out plan which is based on optimising the number of people vaccinated, not the number of vaccination clinics. This means that when we set-up our clinics in smaller townships, we will be offering appointments to all eligible people.

To be eligible, you need to be 16 years of age or older and we encourage anyone who is not registered with a general practice to do so. Vaccinations are free and will be by appointment only.

In Haast, we will be holding vaccination clinics at the Haast Health Clinic on Monday, 28 June (12pm – 7pm) and Tuesday, 29 June (11am – 2pm) which are open to all eligible people in the wider Haast community. Anyone wanting to book an appointment needs to complete a registration form and return it to the clinic during normal clinic hours (Monday to Friday; 8.30am – 5pm). Registration forms are available from the clinic or from the Haast Shop.

In Karamea, clinics are being held at the Karamea RSA on Monday, 5 July (11am – 7pm) and Tuesday, 6 July (10am – 3pm). Registrations forms are available from the Karamea Health Centre and Karamea’s Four Square Store and can be dropped off at the health centre, Monday to Friday; 9am – 4pm.

We will provide further details shortly outlining when and where we will be holding further mobile COVID-19 vaccination clinics. There is plenty of vaccine for everyone, so no-one will miss out. Your patience is appreciated.

More information about getting the COVID-19 vaccine is available online:

  • West Coast and Canterbury COVID-19 Vaccination Roll-out website – nz
  • Ministry of Health website –
  • Unite against COVID-19 website –


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Page last updated: 23 June 2021

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