We are at ORANGE according to the NZ COVID-19 Protection Framework.  Protect yourself and our community by getting boosted, wearing a mask when out and about and reducing contact with others. Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See for info on vaccinations.

West Coast DHB updates its visitor policy

Friday 25 February 2022Health news3 minutes to read

Please attribute comment to Dr Helen Skinner, Incident Controller, Canterbury and West Coast DHBs Emergency Coordination Centre.

West Coast DHB is applying a limited-visitor policy across all facilities from Friday 25 February, in response to the ongoing transmission of the COVID-19 Omicron variant in the community.

Unless you have been contacted by phone to advise that your planned (elective) surgery or appointment is postponed, please assume it is going ahead and turn up at the scheduled time.

Surgical/medical masks must be worn at all times at all West Coast DHB facilities and will be provided if people don’t have them. Approved visitors or support people should not visit our facilities if they are unwell.

Please scan in using the COVID-19 Tracer App or sign in on arrival and provide your contact details. Hand sanitiser stations are visible and must also be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visitors to West Coast DHB facilities

The only exceptions to the no-visitor policy are listed below:

  • to visit a person receiving end-of-life care – please check with the ward Clinical Nurse Manager or Duty Nurse Manager before you come to hospital to visit.
  • People attending ED can have one support person with them.
  • Women in labour are allowed one support person for the duration of their stay in our facilities.
  • Parents/caregivers are able to be with their child in hospital.
  • For whānau with an essential support role as a Partner in Care.
  • For people with disabilities attending an appointment, who can have one support person.
  • Day surgery patients will only require a support person in attendance when being discharged, following their procedure. Special circumstances can be discussed with the day stay registered nurse.

DHB Aged Residential Care facilities – updated on 25 February 2022

Approved visitors must have a vaccination pass, wear a mask and follow all other public health measures when visiting a West Coast DHB Aged Residential Care facility. All visitors will be screened for COVID-19 symptoms prior to entry and alternative arrangements can be made with the facility manager for anyone without a vaccination pass.

Hospital café restrictions

PeaBerry Café

Te Nīkau Hospital & Health Centre

Open: 8.00am – 2.00pm

Pass/ID: My Vaccine Pass required

Access: Only staff wearing ID badges and members of the public who show their My Vaccine Pass as evidence of full vaccination can be served.



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Page last updated: 25 February 2022

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