HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See www.vaccinatecanterburywestcoast.nz for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities effective from 16 September 2022

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

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40 news items.

Featured – Health news

West Coast Pānui – 11 November 2022

Thursday 10 November 2022Quick Read

Read the Te Tai o Poutini | West Coast Pānui via ISSUU or PDF – both available on our website. You can also navigate... read more about West Coast Pānui – 11 November 2022»

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Featured – Facilities News

West Coast Pānui – 22 August 2022

Monday 22 August 2022Quick Read

Read the Te Tai o Poutini | West Coast Pānui via ISSUU or PDF – both available on our website. You can also navigate... read more about West Coast Pānui – 22 August 2022»

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Featured – CE Update

CE Update – 30 June 2022

Thursday 30 June 2022Quick Read

You can read our CE Update from cover to cover or download the full copy via ISSUU or PDF on our website. You can also... read more about CE Update – 30 June 2022»

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Featured – Health news

National Bowel Screening Programme coming to the West Coast

Wednesday 26 May 2021

MEDIA RELEASE 26 May 2021 For immediate release National Bowel Screening Programme coming to the West Coast Taking a... read more about National Bowel Screening Programme coming to the West Coast»

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Featured – Focus on People

Focus on People – Quality Accounts Newsletter for 2020

Monday 21 December 2020Quick Read

This edition of Focus on People is the West Coast Health System’s Quality Accounts 2020 publication which provides a... read more about Focus on People – Quality Accounts Newsletter for 2020»

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Featured – Facilities News

Countdown on until services start moving into the new Te Nīkau Grey Hospital & Health Centre

Tuesday 21 July 2020Quick Read

The first services start moving in from this Thursday 23 July, with the final services due to open in the new facility... read more about Countdown on until services start moving into the new Te Nīkau Grey Hospital & Health Centre»

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Featured – Facilities News

Video clip – Te Nīkau Grey Base Hospital and Health Centre

Friday 26 June 2020Quick Read

Facilities update – video Join Brittany Jenkins, West Coast DHB Director of Nursing for a virtual tour of the new... read more about Video clip – Te Nīkau Grey Base Hospital and Health Centre»

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Featured – Focus on People

Focus on People – Quality Accounts Newsletter for 2019

Friday 20 December 2019Quick Read

Focus on People is West Coast DHB’s Quality Accounts annual publication. This special 2019 edition aims to provide... read more about Focus on People – Quality Accounts Newsletter for 2019»

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Featured – Focus on People

Focus on People – Quality Accounts Newsletter for 2018

Tuesday 18 December 2018Quick Read

Focus on People is West Coast DHB’s special newsletter, published at the end of every year. This special 2018 edition... read more about Focus on People – Quality Accounts Newsletter for 2018»

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Featured – Facilities News

Video clip – New Grey Base Hospital – a look behind the scenes

Thursday 13 December 2018Quick Read

Facilities update – video A look gehind the scenes. Mitchell Patrick (Fletchers Building Services Coordinator)... read more about Video clip – New Grey Base Hospital – a look behind the scenes»

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Featured – Facilities News

Government confirms $20m investment in new health centre for Westport

Monday 19 November 2018Quick Read

Health Minister Dr David Clark today confirmed $20m in Crown funding and the site for the new Buller Health Centre in... read more about Government confirms $20m investment in new health centre for Westport»

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Featured – Facilities News

West Coast DHB announces name of new health facilities in Greymouth

Tuesday 13 November 2018Quick Read

At its Board meeting last week, West Coast DHB members agreed on a name for its new facilities, due for completion next... read more about West Coast DHB announces name of new health facilities in Greymouth»

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Featured – Facilities News

Update on the new Grey Base Hospital and Integrated Family Health Unit

Friday 20 July 2018Quick Read

New facilities update – video Take a virtual tour of the new Grey Base Hospital and Integrated Family Health... read more about Update on the new Grey Base Hospital and Integrated Family Health Unit»

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Featured – Facilities News

Read our Redevelopment Update Newsletter – first published in November 2017

Tuesday 16 January 2018Quick Read

Redevelopment Update Newsletter This latest issue covers the topics of ‘Where we’re at with our Grey... read more about Read our Redevelopment Update Newsletter – first published in November 2017»

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Featured – Facilities News

DHB staff tour new Grey Health facilities

Tuesday 17 October 2017Quick Read

DHB staff tour new Grey health facilities Youtube video A bunch of staff who have been involved with designing the new... read more about DHB staff tour new Grey Health facilities»

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Featured – Facilities News

Read our Redevelopment Update Newsletter – first published in April 2017

Thursday 24 August 2017Quick Read

Redevelopment Update Newsletter This latest issue covers the topics of ‘Where we’re at with our Grey... read more about Read our Redevelopment Update Newsletter – first published in April 2017»

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Featured – Facilities News

Video clip – New Grey health facilities construction update

Friday 11 August 2017Quick Read

Facilities update – video A walk around the hospital site.... read more about Video clip – New Grey health facilities construction update»

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Featured – Facilities News

Latest action from the new Grey health facilities building site in Greymouth

Thursday 25 May 2017Quick Read

Youtube video Steel works, concrete pouring, kerbing, scaffolding… it’s all go!... read more about Latest action from the new Grey health facilities building site in Greymouth»

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Featured – Facilities News

Video clip – Minister Steven Joyce visits the new Grey Base health facilities site

Wednesday 8 February 2017Quick Read

Facilities update – video Minister Steven Joyce visits new Grey Base health facilities site.... read more about Video clip – Minister Steven Joyce visits the new Grey Base health facilities site»

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Featured – Facilities News

Temporary car park will be closed

Friday 20 January 2017Quick Read

Construction within the Grey Base Hospital grounds continues and the ‘Temporary Car Park’ on Water Walk... read more about Temporary car park will be closed»

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Featured – Facilities News

Video clip – West Coast Health new facilities in Greymouth

Tuesday 17 January 2017Quick Read

Facilities update – video West Coast Health new facilities in Greymouth... read more about Video clip – West Coast Health new facilities in Greymouth»

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Featured – Facilities News

Read our Redevelopment Update flyer – first published in August 2016

Wednesday 12 October 2016Quick Read

Redevelopment Update This latest issue covers the topics of Getting started, security and noise, Keep track of us,... read more about Read our Redevelopment Update flyer – first published in August 2016»

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Featured – Facilities News

Video clip – An update from the Fletcher guys re new Grey Health facilities

Thursday 6 October 2016Quick Read

Facilities update – video A new Grey Hospital and Integrated Family Health Centre are being built in Greymouth.... read more about Video clip – An update from the Fletcher guys re new Grey Health facilities»

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Featured – Facilities News

Video clip: Piling begins on new Grey Base Hospital site

Tuesday 9 August 2016Quick Read

Facilities update – video Piling begins on new Grey Base Hospital site.... read more about Video clip: Piling begins on new Grey Base Hospital site»

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Featured – Facilities News

Video clip – Update on new Grey Base Hospital/IFHC build

Tuesday 9 August 2016Quick Read

Facilities update – video What’s underway and what’s about to be started on the new Grey Base... read more about Video clip – Update on new Grey Base Hospital/IFHC build»

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Featured – Facilities News

Car parking update

Friday 8 July 2016Quick Read

The car park outside corporate offices will be closed from Monday morning 11 July, however, a new temporary car park... read more about Car parking update»

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Featured – Facilities News

Video clip: Building West Coast: Sam from Fletchers talks about a path, and fencing

Friday 1 July 2016Quick Read

Facilities update – video View our video that introduces Fletchers’ Sam who talks about a new path (now... read more about Video clip: Building West Coast: Sam from Fletchers talks about a path, and fencing»

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Featured – Facilities News

New Facilities – West Coast DHB

Friday 17 July 2015Quick Read

Vimeo video This video is about New Facilities – WCDHB... read more about New Facilities – West Coast DHB»

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Featured – Facilities News

Grey Base Facilities Update

Friday 17 July 2015Quick Read

This presentation includes a proposed site plan, floor plans, an update on final designs supported by graphics to... read more about Grey Base Facilities Update»

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CE Update

CE Update – 16 March 2021

Tuesday 16 March 2021Quick Read

West Coast DHB’s own newsletter. CE Update – 16 March 2021 In this November edition of the CE Update, a... read more about CE Update – 16 March 2021»

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CE Update

CE Update – 11 November 2020

Wednesday 11 November 2020Quick Read

West Coast DHB’s own newsletter. In this November edition of the CE Update, Acting Chief Executive Andrew Brant... read more about CE Update – 11 November 2020»

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CE Update

CE Update – 29 July 2020

Wednesday 29 July 2020Quick Read

West Coast DHB’s own newsletter. In this July edition of the CE Update, Chief Executive David Meates gives a... read more about CE Update – 29 July 2020»

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CE Update

CE Update – 27 March 2020

Friday 27 March 2020Quick Read

Articles in this update include: In this edition of the CE Update, Chief Executive David Meates provides an update on... read more about CE Update – 27 March 2020»

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CE Update

CE Update – 3 July 2019

Wednesday 3 July 2019Quick Read

Articles in this update include: In this July issue: Wellbeing Budget (David Meates) West Coast Health Facilities... read more about CE Update – 3 July 2019»

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CE Update

CE Update – 9 April 2019

Tuesday 9 April 2019

Articles in this update include: A word from Chief Executive David Meates (incl. West Coast Health System audit, West... read more about CE Update – 9 April 2019»

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CE Update

CE Update – 12 November 2018

Monday 12 November 2018Quick Read

Articles in this update include: West Coast DHB tests emergency readiness South Island Rural Workforce Workshop Read... read more about CE Update – 12 November 2018»

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CE Update

CE Update – 9 August 2018

Thursday 9 August 2018Quick Read

Articles in this update include: There’s still time to protect yourself against the flu (David Meates, CE)... read more about CE Update – 9 August 2018»

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CE Update

CE Update – 6 June 2018

Wednesday 6 June 2018Quick Read

Articles in this update include: June is Men’s Health Month (David Meates, CE) Coast representative joins RGPN... read more about CE Update – 6 June 2018»

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Media release

CPH nutritionist selected for leadership course

Monday 12 February 2018Quick Read

Greymouth-based Community and Public Health Nutrition Health Promoter Jade Winter has just been selected to attend a... read more about CPH nutritionist selected for leadership course»

Media release

West Coast makes 999,999th electronic referral

Wednesday 23 March 2016Quick Read

Two minutes after West Coast District Health Board Rural Hospital Medicine Registrar Adele Pheasant referred a patient... read more about West Coast makes 999,999th electronic referral»

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Page last updated: 10 November 2022

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