HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

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7 news items.

Featured – Health news

Changes to delivery of after-hours care on West Coast

Monday 23 September 2024

West Coast Health, the primary healthcare organisation on the Coast, has confirmed changes to how after-hours care is... read more about Changes to delivery of after-hours care on West Coast»

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Featured – Health news

Buller Health’s Acute Stabilisation Unit to reduce services later this week due to staffing challenges

Thursday 8 August 2024Quick Read

From this coming Sunday, Buller Health’s Acute Stabilisation Unit (ASU) will be operating as follows: From 8:30am on... read more about Buller Health’s Acute Stabilisation Unit to reduce services later this week due to staffing challenges»

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Featured – Health news

Buller Health’s Acute Stabilisation Unit to close overnight on Wednesday in response to reduced staffing capacity

Tuesday 30 July 2024Quick Read

Buller Health will be introducing alternate care plans to its acute care service overnight on Wednesday in response to... read more about Buller Health’s Acute Stabilisation Unit to close overnight on Wednesday in response to reduced staffing capacity»

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Featured – Health news

Ngakawau Clinic Labour Weekend hours

Wednesday 18 October 2023Quick Read

Ngakawau Clinic will be closed on Friday, 20 October and Tuesday, 24 October between 8:30am – 5pm. On these days,... read more about Ngakawau Clinic Labour Weekend hours»

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Featured – Health news

Ngakawau Clinic update – 29 September 2023

Monday 2 October 2023Quick Read

Ngakawau Clinic will be closed from 12:30pm on Monday, 2 October 2023 through to 8:00am on Wednesday, 4 October 2023.... read more about Ngakawau Clinic update – 29 September 2023»

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Featured – Health news

Te Whatu Ora Te Tai o Poutini West Coast’s Ngakawau Clinic update

Wednesday 26 July 2023Quick Read

Ngakawau Clinic will be closed from today (Wednesday, 26/07/2023) through to 8:30am on Monday, 31 July 2023 while our... read more about Te Whatu Ora Te Tai o Poutini West Coast’s Ngakawau Clinic update»

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Featured – Health news

Buller Health’s weekend plans confirmed

Friday 21 July 2023Quick Read

From this evening (Friday, 21/07/2023) Buller Health’s acute care zone will be closed from 5:30pm until 7:00am on... read more about Buller Health’s weekend plans confirmed»

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Showing 1-7 of 7 results, page 1 of 1.

Page last updated: 2 October 2024

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