Most people with COVID-19 are likely to have mild to moderate illness. They will be able to self-isolate and fully recover in their own home, or in suitable alternative accommodation, with support from local healthcare providers.
COVID-19 Care in the Community is a national framework developed by the Ministry of Health in consultation with the health and disability and welfare sector. The framework sets expectations and provides central guidance to ensure people with COVID-19 receive the health, welfare and wellbeing support they need.
COVID-19 Readiness Checklist [PDF, 121 KB] What to do at Red, Orange and Green
As case numbers rise across the Coast, now is a really good time to double-check that your household is ready to self-isolate if you get COVID-19, or are a Household Contact or if COVID-19 becomes widespread in our community. Having an isolation plan in place means you, your whānau and community can help each other if needed.
How to prepare your household for COVID-19
Watch the Be prepared for catching COVID-19! Team Talk with Coach video on YouTube
COVID-19 Readiness Checklist [PDF, 121 KB]
If you test positive for COVID-19, your doctor or a health professional will call you to discuss:
You will need to isolate for at least:
You can isolate in your home or suitable alternative accommodation. This could be another property that you have access to, or are provided, that is more suitable for self-isolation than where you usually live. You can self-isolate there instead.
Anyone you live with will need to stay home for the entire time you are isolating. If someone else in your household tests positive for COVID-19, you will be advised on how much longer you need to isolate for.
While you are isolating at home, you will have a dedicated contact person check up on you and make sure that you and your whānau are safe. Now that’s COVID-19 Care in the Community!
It is normal to feel nervous or unsure about what the next few weeks will look like.
What your household members need to do
Care while you are in isolation
Support for if you get COVID-19 [PDF, 227 KB]
Self-isolating timeline [PDF, 90 KB]
Guidance for Casual Contacts [PDF, 200KB]
Guidance for Close Contacts [PDF, 200KB]
Guidance for Household Close Contacts [PDF, 200KB]
Help and support if you test positive for COVID-19
What happens after you test positive
If you test positive for COVID-19 while travelling
View How to use a Pulse Oximeter video on YouTube
Self-isolation means staying at home and taking common-sense precautions to avoid close contact with those you live with. You will get instructions and advice directly from a public health official that is specific to your individual situation and your needs.
What it means to self-isolate at home
When you can expect health and wellbeing checks
If you need to go into hospital
What to expect after you have had COVID-19
Getting extra support if you have COVID-19 or are self-isolating
If you are self-isolating in an apartment building, multi-unit dwelling, temporary or holiday accommodation, you should self-isolate for the time period directed by public health and follow all the same health advice as applies to people self-isolating at home (please see above).
There is additional guidance for occupants of apartments and Body Corporate Committees about how to prepare for and manage an apartment building where a COVID-19 case is self-isolating.
Guidance – Isolating in Apartments (PDF, 607 KB)
There is also additional guidance for people isolating in temporary or holiday accommodation, and for managers and owners of holiday, emergency, transitional, public and temporary housing.
Guidance – Isolating in temporary or holiday accommodation (PDF, 423 KB)
This guidance is based on international guidelines and best current evidence available as the COVID-19 pandemic evolves. Further updates may be made as new evidence emerges and in response to the level of community transmission in New Zealand.
Information for people self-isolating in apartments, temporary or holiday accommodation (PDF, 88 KB)
Pay attention to how you are feeling and look out for worsening symptoms. If you need urgent medical help or cannot breathe properly, call 111 immediately. Tell them you have COVID-19 when you ring.
Care in the Community: Self-isolating timeline [PDF, 90 KB]
Support for if you get COVID-19 [PDF, 227 KB]
We are self-isolating poster [PDF, 1.5 MB]
Guidance for isolating in apartments | health.govt.nz, PDF 528KB
Guidance for Casual Contacts [PDF, 200KB]
Guidance for Close Contacts [PDF, 200KB]
Guidance for Household Close Contacts [PDF, 200KB]
Find COVID-19 information in your language
COVID-19 information and advice in alternate formats for disabled people with communication needs
COVID-19 – Financial help and other support you may be able to receive (Work and Income)
Looking after your mental wellbeing
Getting support if you have COVID-19 or are self-isolating
The COVID-19 Care in the Community Framework (Ministry of Health)
Cleaning and disinfecting your home after self-isolating
General cleaning and disinfection advice (Ministry of Health)
What to do with your household waste
Get vaccinated if you are not already
Advice and resources for community providers.
The COVID-19 Care in the Community Framework (Ministry of Health)
Supporting providers through COVID-19 (Work and Income)
COVID-19: Advice for all health professionals (Ministry of Health)
COVID-19: Support workers (Ministry of Health)
COVID-19: Primary care (Ministry of Health)
COVID-19: Advice for community allied health, scientific and technical providers (Ministry of Health)
COVID-19: Aged care, disability and hospice care providers (Ministry of Health)
COVID-19: Pharmacy (Ministry of Health)
COVID-19: Well Child Tamariki Ora (Ministry of Health)
COVID-19: People with dementia at home (Ministry of Health)
COVID-19: Infection prevention and control recommendations for health and disability care workers (Ministry of Health)
Case definition and clinical testing guidelines for COVID-19 (Ministry of Health)
COVID-19: Medical transfer (road and air) (Ministry of Health)
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Page last updated: 22 June 2022
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