COVID-19 (Coronavirus)

Information about changes at West Coast DHB Grey Base Hospital and health centres can be found on our dedicated COVID-19 Information page

Most services have moved back to Buller Health

The services that have moved back are: Buller Medical Centre, Phlebotomy (blood testing), Community Mental Health, Community Services, Radiology and District Nursing.

The following services will continue to operate from the temporary facility at Club Buller, 44 Queen Street until later this week:

The temporary Foote Ward, Acute Assessment, Patients and Emergency Care 24/7, Maternity, West Coast DHB’s Westport Emergency Operations Centre

You can click on the down-arrow on the right to reveal more related info.

Last updated:
28 July 2021

Most services have moved back to Buller Health. This includes:

  • Buller Medical Centre – This facility will be open to patients from 9am to 4:30pm. Initially it will continue to operate as a drop-in centre with no appointments necessary this week
  • Phlebotomy (blood testing)
  • Community mental health
  • Community services (Please enter via main entrance on Cobden Street)
  • District Nursing
  • Radiology

The following services will continue to operate from the temporary facility at Club Buller, 44 Queen Street until later this week:

  • The temporary Foote Ward
  • Acute Assessment
  • Patients and Emergency Care 24/7
  • Maternity
  • West Coast DHB’s Westport Emergency Operations Centre

more…

Please continue to phone us on our usual phone numbers 788 9030 and 788 9277 and your calls will be redirected as appropriate

Contact Form

This enquiry form is not for medical emergencies

If you require urgent medical treatment please see After Hours and Emergency information, or if you have an urgent hospital related enquiry, please contact the hospital concerned.

Enquiries from media

Please see our on-call media advisor roster

How to reach the WCDHB via an email:

Email addresses to contact WCDHB for enquiries have now been replaced with this simple form in order to minimise SPAM reaching the inboxes of our staff.  Note, that in order to receive an emailed response from the WCDHB all that is required is for you to provide your email address before submitting the completed form.  We sincerely thank you for your understanding.

Some health services can be contacted directly by telephone and email address rather than using this form, West Coast DHB health services are listed on hospital pages and in the health services directory on this website. 

You can use this form to make the following types of enquiry:

  1. Patient appointments, also see our preparing for your visit page
  2. Requesting your patient information/records, also look under: ‘Your health information’ on our During your visit page.
  3. Hospital, health facility or health services, also see our hospitals pages
  4. General enquiries about West Coast DHB.
  5. Employment / recruitment at West Coast DHB, also see our West Coast DHB Careers website
  6. Facilities development/building projects.
  7. A media enquiry, also see our Guide for the media page
  8. An official information request to West Coast DHB, also see our requests for official information page
  9. Reporting a website problem.

We want to know what we are doing well and where we can improve. Patients, family/whānau and visitors can send us suggestions, compliments or complaints using this form.

For more information about patient rights and the Health and Disability Commission Advocacy Service, see the Tell us what you think, Supporting you and During your visit pages, in our patients and visitors section.

Send us an enquiry or feedback

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Page last updated: 10 November 2020

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