COVID-19 (Coronavirus)

Information about changes at West Coast DHB Grey Base Hospital and health centres can be found on our dedicated COVID-19 Information page

Most services have moved back to Buller Health

The services that have moved back are: Buller Medical Centre, Phlebotomy (blood testing), Community Mental Health, Community Services, Radiology and District Nursing.

The following services will continue to operate from the temporary facility at Club Buller, 44 Queen Street until later this week:

The temporary Foote Ward, Acute Assessment, Patients and Emergency Care 24/7, Maternity, West Coast DHB’s Westport Emergency Operations Centre

You can click on the down-arrow on the right to reveal more related info.

Last updated:
28 July 2021

Most services have moved back to Buller Health. This includes:

  • Buller Medical Centre – This facility will be open to patients from 9am to 4:30pm. Initially it will continue to operate as a drop-in centre with no appointments necessary this week
  • Phlebotomy (blood testing)
  • Community mental health
  • Community services (Please enter via main entrance on Cobden Street)
  • District Nursing
  • Radiology

The following services will continue to operate from the temporary facility at Club Buller, 44 Queen Street until later this week:

  • The temporary Foote Ward
  • Acute Assessment
  • Patients and Emergency Care 24/7
  • Maternity
  • West Coast DHB’s Westport Emergency Operations Centre

more…

Please continue to phone us on our usual phone numbers 788 9030 and 788 9277 and your calls will be redirected as appropriate

Health services directory

Health services provided by West Coast DHB are listed below. You can find a General Practice by either using our health services map, or by visiting the listings of general practices on our West Coast Public Health Organisation (PHO) website.  PHO’s are responsible for managing a large number of the general practices in New Zealand.

35 health services.

B4 School Check

Every child should have the B4 School Check before they turn 5. This is the final Well Child Tamariki Ora check. It is an opportunity for you to talk to a nurse about your child’s health and ask any questions you might have.

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Cancer Support

The first point of contact if you have cancer or a high suspicion of cancer and we can help you and your whānau/family manage complex testing and treatment. Acting as a link between you, GP, hospital, and specialists, we will make sure you get all the information you need throughout your care.

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Central Booking Unit (CBU)

The Central Booking Unit manages bookings for outpatient clinics, operations and surgeries, appointments, and inpatient bookings at all West Coast DHB health facilities.

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Cervical screening services

All women who have ever had sex should have cervical smear tests every three years from age 25 to age 70. Find out where and how.

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Children’s Health

We provide Paediatric dental surgery, acute medical & surgical care & Outpatient services for children of 0 to 15 years

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Children’s ward

Children up to 15 years old who are patients at Te Nīkau, Grey Hospital & Health Centre stay in the children’s ward.

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Critical Care Unit (CCU)

The Te Nīkau, Grey Hospital & Health Centre Critical Care Unit (CCU) provides General and Cardiac Intensive care in a 4-bedded set-up.   This excludes conditions where more complex input is required.  In these cases, patients may be transferred to Christchurch Hospital.

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Day surgery

Day surgery is the service where patients have their operation or procedure and are discharged to go home on the same day. Patients should report to Te Nīkau, Grey Hospital & Health Centre’s main reception. Staff will then direct you to the location where you will be taken care of.

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Dementia unit (Kahurangi)

Kahurangi Dementia Unit provides 24/7 short term and long term care for full-time patients in modern, home-like facilities.

Staff provide dementia assessment, support and education.

Kahurangi is a 20 bed facility, 17 of which are dedicated to Aged Residential Hospital Specialised Care residents (however one of these beds acts as a “swing” bed between the ARC and ATR) and 3 dedicated beds to Assessment, treatment and rehab of older persons health. It was a 22 bed facility until some time ago. 2 beds were decommissioned and then repurposed into a Hair Salon and a Chapel.

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Dietetics

Dietitians are registered health professionals who can help you understand the current evidence for nutrition therapy. They can work with you to put your dietary requirements into everyday practice. Our Dietitians can help with medical nutrition therapy, diabetes management, disease related nutrition, unintentional weight loss from cancer or other illness, malnutrition, prescribing nutritional supplements, tube feeding and intravenous nutrition support, pregnancy nutrition support.

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Emergency Department (ED)

The Emergency Department (also known as ED or A&E) provide care to patients with serious or life-threatening illnesses that require urgent attention. For most other injuries and illnesses, call your GP or family doctor first. They will refer you to ED if needed.

Call 111 and ask for “ambulance” when there is a medical emergency​.

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Gender affirming healthcare

For questions relating to pathways and services offered for our transgender consumers primary health care is the first step.

Discuss your health care with your General Practitioner, Nurse or through the WCDHB sexual health clinic who are more than happy to discuss the process and the pathway needed to be followed”

This section provides some links to useful websites that provide information on the process for consumers wanting to transition.

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General ward

General ward cares for acute and elective patients in orthopaedics, urology, plastics, gynaecology, paediatrics, dental surgery and general surgery.

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Influenza Immunisation Programme – 2021

The 2021 Influenza (flu) Immunisation Programme started on 14 April 2021, for people aged 65 and over.

 

The programme for people aged under 65 started on 17 May.

 

Please contact your general practice team to discuss getting vaccinated.

More information about the programme is available on the Ministry of Health’s website – https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/influenza

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Laboratory

Information about our laboratory staff and on how to take tests such as blood or allergy tests.

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Māori health – health services

We provide many Māori Health services and facilities such as Tamariki Ora B4 School Checks, mental health care, Whānau House accommodation and more.

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Maternity services

The West Coast District Health Board (WCDHB), based in the Te Nīkau, Grey Hospital & Health Centre maternity ward, provides Primary and Secondary maternity care services and support. Find out information about the maternity services available across the West Coast. 

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Maternity unit

Based on the ground floor of Te Nīkau, Grey Hospital & Health Centre, the Maternity Unit is situated at the north end of the hospital, a short walk from the Peaberry cafe.  The Maternity Unit is a new modern well equipped unit with two birthing rooms; each having its own birthing pool and six antenatal / postnatal bedrooms available for our women.  Each bedroom has its own en suite and television.  There is a shared public kitchen area available for women and their whanau to use during their stay. 

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Meals on Wheels

The Meals on Wheels service helps people all around New Zealand who are living at home by providing them with a healthy meal every day. New Zealand Red Cross volunteers deliver around 620,000 hot meals a year – that’s nearly 12,000 every week.

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Medical Technicians

A small team of medical technicians who provide a range of services listed below to West Coast GPs, visiting specialist consultants, inpatients and the emergency department.

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Mental Health

We provide services and resources to help anyone with a mental health condition.

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Mental health inpatient unit (Manaakitanga)

Some mental health patients experiencing a crisis will have to stay at the hospital while they recover. These people stay in the Manaakitanga unit.

The Manaakitanga unit is alongside Community Mental Health. Visitors can ask for directions at main reception or Community Mental Health reception.

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Music therapy

Our Registered Music Therapist uses musical activities to address non-musical, health related goals. 

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Occupational therapy

An Occupational Therapist’s goal is to enable people to participate in the activities of everyday life. This means helping people to safely look after themselves, live independently and have productive lives. 

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Older Persons’ Health

Previously known as Carelink and the Complex Clinical Care Network (CCCN).

This service helps older people and people with disabilities get the care they need, usually in their own homes.

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Oral health services / Dental services

This section introduces you to everything related to Oral Health up and down the West Coast.

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Outpatient department

The Outpatient department treats patients who don’t need to stay over night. Your GP (family doctor or nurse) will usually arrange your outpatient appointment. For outpatient appointment enquiries, please call reception and ask for the Central Booking Unit.

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Physiotherapy

Physiotherapy helps to restore movement and function resulting from injury, disability or illness. A physiotherapist can assess your movement and function, and develop a treatment plan together with you, your whānau/family and caregivers to restore or develop your potential

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Radiology

Radiology, also often referred to as X-ray department, provides general x-ray, ultrasound scans, CT scans, bone density scans and some specialist procedures.

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Sexual health

The sexual health service provides sexual health assessment, diagnosis and treatment.  We also supply referrals for gender concerns and pregnancy / abortion services.

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Social work

Our Social Workers are here to support you and your family/whānau in our hospitals and in the community.

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Speech language therapy

The Speech language therapy service supports patients and families to understand and manage communication and/or swallowing difficulties.

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Stop smoking (smoking cessation)

You can be smokefree! This is the most important thing you can do for your health; You can gain control and get rid of your smoking addiction; You owe it to yourself and your family!  The West Coast DHB provides a specialist smoking cessation service.

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Surgical services (Perioperative Services)

Based in the Te Nīkau, Grey Hospital & Health Centre general ward, we provide sterilising services, diagnostic procedures, emergency surgical procedures, anaesthetic services and day surgery.

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Whānau House (Whakaruruhau)

We offer accommodation for the whānau (family) of patients. Eligibility is on a first come, first served basis and is at the discretion of Te Nīkau, Grey Hospital & Health Centre management. We give priority to whānau of patients who are terminally ill or in the critical care unit. Whānau can stay for up to three nights, and this may be extended if needed. 

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Page last updated: 14 March 2019

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