Note: Staff guidelines, educational material and policies are not on this website.
West Coast DHB staff will soon be able to access internal resources such as email and HR systems from these pages.
Staff can now access Max – People and Capability Service Portal for People and Capability services and information.
Note: To access this portal you will need:
West Coast DHB staff can log IT issues and requests such as unlocking your user account on the iSupport Service Desk Portal
Note: you will need your WCDHB Username and Password to log in.
West Coast DHB staff can also log urgent IT issues and requests by calling or emailing the IT Service Desk.
West Coast DHB staff benefits such as the Something for you programme are NOT LISTED on this public website.
Staff benefits in the Something for you programme can currently only be viewed on our internal website by:
MOBILEPASS and Citrix Tokens to enable external access for staff can be requested from ISG Service Desk.
Staff can access the healthLearn online education platform at www.healthlearn.ac.nz
Note: you will need a healthlearn Username and Password to log in.
The WCDHB Self-Service Password Reset (SSPR) tool provides WCDHB staff with the ability to change/reset their WCDHB password, or unlock their account.
CDHB/WCDHB staff can reset their WCDHB network account without involving an administrator or calling the ISG Service Desk. Steps are simple and can be done from a mobile phone, or any PC connected with the Internet.
To reset your WCDHB password go to: https://aka.ms/sspr (instructions are below)
Instructions for both registering and resetting your password using WCDHB Self-Service Password Reset (SSPR) are below.
Page last updated: 30 November 2021
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