COVID-19 (Coronavirus)

Information about changes at West Coast DHB Grey Base Hospital and health centres can be found on our dedicated COVID-19 Information page

For staff

Information for health professionals has moved!

Note: Staff guidelines, educational material and policies are not on this website.

West Coast DHB staff will soon be able to access internal resources such as email and HR systems from these pages.

Staff can now access Max – People and Capability Service Portal for People and Capability services and information.

Note: To access this portal you will need:

  1. Your West Coast DHB user ID 
  2. Your password 

IT (ISG) support for staff

West Coast DHB staff can log IT issues and requests such as unlocking your user account on the iSupport Service Desk Portal
Note: you will need your WCDHB Username  and Password to log in.

Contact WCDHB IT Support

West Coast DHB staff can also log urgent IT issues and requests by calling or emailing the IT Service Desk.

Phone: 03 769 7611
Website Portal: iSupport Service Desk Portal

West Coast DHB staff benefits such as the Something for you programme are NOT LISTED on this public website.

Staff benefits in the Something for you programme can currently only be viewed on our internal website by:

  1. Using a WCDHB computer inside the CDHB computer network, or
  2. Using a MOBILEPASS or Citrix Token to log into the WCDHB network 
  3. Only once you have logged in you can view Something for you offers on the intranet (i.e. this link will not work if you are not logged in and are outside of the CDHB network).

MOBILEPASS and Citrix Tokens to enable external access for staff can be requested from ISG Service Desk.

Staff can access the healthLearn online education platform at

Note: you will need a healthlearn Username and Password to log in.

Page last updated: 6 August 2020

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