We are at ORANGE according to the NZ COVID-19 Protection Framework.  Protect yourself and our community by getting boosted, wearing a mask when out and about and reducing contact with others. Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See for info on vaccinations.

Contact Form

This enquiry form is not for…

Medical emergencies

If you require urgent medical treatment please see After Hours and Emergency information, or if you have an urgent hospital related enquiry, please contact the hospital concerned.

OIA Requests

For Official Information Act requests we have set up a dedicated form.  To access this and for more information, please see our requests for official information page.


For enquiries from media

You can use the form below for enquiries from media, but before doing so please also read the info on our on-call media advisor roster page.

How to reach the WCDHB via an email:

Email addresses to contact WCDHB for enquiries have now been replaced with this simple form in order to minimise SPAM reaching the inboxes of our staff.  Note, that in order to receive an emailed response from the WCDHB all that is required is for you to provide your email address before submitting the completed form.  We sincerely thank you for your understanding.

Some health services can be contacted directly by telephone and email address rather than using this form, West Coast DHB health services are listed on hospital pages and in the health services directory on this website.

Please don’t use this form for submitting Official Information Act requests to West Coast DHB, as we have a dedicated form for these OIA Requests.  To access this form and for more information see our requests for official information page.

You can use this form to make the following types of enquiry:

  1. Patient appointments, also see our preparing for your visit page
  2. Requesting your patient information/records, also look under: ‘Your health information’ on our During your visit page.
  3. Hospital, health facility or health services, also see our hospitals pages
  4. General enquiries about West Coast DHB.
  5. Employment / recruitment at West Coast DHB, also see our West Coast DHB Careers website
  6. Facilities development/building projects.
  7. A media enquiry, also see our Guide for the media page
  8. Reporting a website problem.

We want to know what we are doing well and where we can improve. Patients, family/whānau and visitors can send us suggestions, compliments or complaints using this form.

For more information about patient rights and the Health and Disability Commission Advocacy Service, see the Tell us what you think, Supporting you and During your visit pages, in our patients and visitors section.

Send us an enquiry or feedback

When you see a * it means that it must be completed. Other fields are optional.

Page last updated: 22 June 2022

Is this page useful?