HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Children’s health

When to call 111: Danger signs in babies and children

Get help quickly from a doctor or phone 111 if your baby or young child shows any of the danger signs listed on this Ministry of Health page.

Find out more…

Here’s how to get free dentist visits

All kids and teenagers in New Zealand get free dental care up until their 18th birthday. The Ministry of Health has some info on how to enrol your child and what care they are eligible for.

Find out more…

Free hearing checks

The Ministry of Health funds free hearing checks for children. If your child has a hearing loss, finding it early is good for their language, learning and social development.

Find out more…

Zero doctor fees for under-14s

All children under 14 years old can get free doctors’ visits and cheaper or free prescriptions.  To take advantage of these free services, your child needs to be enrolled at a clinic.

Find out more…

Kids’ health: The first five years

Watch a Ministry of Health video about three whānau with kids under five years old, and find the answers to common questions about cots and beds, food, looking after teeth, and other topics.

Find out more…

How do you keep kids healthy?

There are a lot of things to think about when raising healthy children. Luckily KidsHealth is here to help with accurate and reliable information about children's health for New Zealand parents, caregivers and whānau.

Find out more…

Being healthy from birth through the teen years

A list of KidsHealth articles and resources on all sorts of children’s health topics, from infant feeding, to children’s rights, to immunisation.

Find out more…

How to find a good doctor for your child

It’s important to enrol your child with a general practice at birth or as soon as possible after that. The Ministry of Health has information about finding a GP, and advice for first health checks and ongoing care.

Find out more…

The most important health services for you and your child

You and your child will need lots of help and support in the first few years. Find out about health services for your child and your child's eligibility for publicly funded health and disability services on the Ministry of Health website.

Find out more…

Five steps to protect your child’s smile

Looking after your child’s baby teeth can help ensure their adult teeth come through healthy and strong. The Ministry of Health has five steps to care for baby teeth.

Find out more…

Is immunisation safe for children?

The evidence is clear: Immunisation is safe, and protects your child from some serious diseases and helps to stop those diseases spreading. Immunisations are also free for all children in New Zealand. The Ministry of Health has more information about immunisation.

Find out more…

What is Well Child Tamariki Ora?

Well Child Tamariki Ora is a free programme providing a series of free health visits and support for families with children up to 5 years old. Find out more from the Ministry of Health about what the visits cover and when they should happen.

Find out more…

My child has a serious allergy. What can I do?

Serious allergies can threaten your child’s life. You can help prepare by informing yourself about the risks and treatments, and learning about medic alert bracelets.

Find out more…

Asthma in children

Children with asthma can usually do the same things their friends do, as long as you manage the condition properly. Find out about asthma tests, living with asthma, and where to find help.

Find out more…

What to do when your child is being bullied

Bullying happens in all age groups. If your child is being bullied, or has been accused of bullying other children, this information may help.

Find out more…

Help for children whose parents have a mental illness or addiction

There are people and organisations that can help you. If you, or a child you know, needs help to cope with a family affected by mental illness or addiction, you can contact these organisations, or ask your GP to refer you.

Find out more…

Wait, kids need MORE exercise than adults?

Yes. Physical activity is an essential part of life for all children and young people. Try some of these suggestions to get physical activity into your children's daily routines.

Find out more…

Eight of the most common ways kids get injured

Childhood injuries are common. Thankfully most of these are minor. But every year in New Zealand children are badly injured or die in accidents. Learn what you can do to help prevent your children getting injured.

Find out more…

Help your children get a good night’s sleep. Here’s how

If your child's sleep is disturbed at night, it makes it harder for them to function during the day. It also raises the risk of problems with behaviour and learning. Check out these tools to help you learn about children’s rest needs and help them sleep.

Find out more…

Advice for smokers who don’t want to harm their children

Children with parents who smoke are much more likely to get sick, be admitted to hospital, and start smoking when they are older. Learn about how your smoking habits affect your children, and how you can protect them from harm.

Find out more…

Tags

Page last updated: 12 April 2019

Is this page useful?