For help with mental health for yourself, whānau (family member) or a friend, contact your local health clinic or your usual doctor or nurse for advice.
All mental health services are confidential and non-judgemental. We won’t tell anyone about your health unless you want us to, and we won’t make you feel bad about asking for help.
Community Mental Health office, Te Nīkau, Grey Hospital & Health Centre
Crisis Response operates from 8am until 9.30pm, seven days per week.
On-call staff are available for crises. Crisis Response is a free service.
All calls are triaged by a national helpline team, 24/7.
The program can help with:
To find out more please contact your doctor, nurse, or local clinic.
Visitors to the West Coast can call 03 769 7449.
When you call or visit a mental health service, we need to know who you are. To help us:
We won’t share your information with anyone unless you want us to.
CAMHS assesses and treats children and teenagers up to 18 years old with serious mental health disorders, suspected psychiatric disorders, and psychological disorders.
CAMHS also provides:
The Māori Mental Health Team provides clinical and cultural services for all areas of mental health on the West Coast. All calls related to mental health including Māori Mental Health should go to Mental Health main reception (see details below). Please note: Māori Mental Health is not a 24/7 service. So if the numbers below are dialled the call will be directed to the Crisis number, which is a 24/7 service.
Some mental health patients experiencing a crisis will have to stay at Te Nīkau, Grey Hospital & Health Centre while they recover. These people stay in the Manaakitanga Mental Health Unit.
2pm to 8pm, unless arranged ahead of time with nursing staff.
Some mental health services on the West Coast are provided by non-government organisations (NGOs).
Alcohol and drug drop-in centre 10am-2pm. Support, resources and info on AA, NA, MA and Alanon.
for those managing problematic alcohol and other drug use and/or mental health issues.
If you need IMMEDIATE help, phone your local mental health crisis team on 0800 757 678. Healthinfo has a handy list of people you can contact if you, a friend or family member needs help.
Farming can be a hard and isolating industry, with a history of associated depression and mental health issues. The Rural Health Alliance Aotearoa New Zealand (HRANZ) has put together a document with practical advice for mental wellness on the farm.
Some drugs are more harmful than others, but it can be hard to know what the real deal is. NZ Drug Foundation has a tool to help you understand drugs and alcohol and what they do to your body.
The Problem Gambling Foundation has information to help you identify if you have a problem with gambling, whether it is connected to other mental health issues, and how to find help dealing with gambling.
Depression is an illness like any other: it’s not your fault if you have depression, and there are proven effective treatments. Read more about how depression might affect you or a loved one and what you can do.
A lot of different medications can be used to improve mental health, and they can have different effects on you. Healthinfo and Hillmorton Hospital Pharmacy have factsheets on mental health treatments, including nicotine replacement therapy for smokers.
It helps us to identify what we are doing well and also provides us with information on where we can improve our services.
Marama Feedback Survey is the digital tool we use to collect anonymous feedback from our consumers and their family/whanau.
The Marama Feedback Survey can be completed by our consumers and their family/whanau via a range of methods:
Page last updated: 7 August 2023
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