Mental Health

If you or someone else is in danger, dial 111 or call our mental health team on 0800 757 678.

For help with mental health for yourself, whānau (family member) or a friend, contact your local health clinic or your usual doctor or nurse for advice.

All mental health services are confidential and non-judgemental. We won’t tell anyone about your health unless you want us to, and we won’t make you feel bad about asking for help.

Community Mental Health office, Grey Base Hospital

 0800 757 678

Phone or visit the Triage, Assessment, Crisis Treatment (TACT) team 24/7 for any mental health crisis. The team is based in Greymouth but covers situations all over the West Coast.

TACT operates from 8am to 9:30pm every day except public holidays.
On-call staff are available after hours for crises. TACT services are free.

West Coast Primary Health Organisation (PHO) works with doctors, nurses and counsellors in the community to run the Primary Health Counselling Program.

The program can help with:

  • Anxiety
  • Depression
  • Stressful situations
  • Loss and grief
  • Problem solving
  • Increasing life satisfaction

To find out more please contact your doctor, nurse, or local clinic.

Visitors to the West Coast can call 03 769 7449.

 Be prepared when you contact us

When you call or visit a mental health service, we need to know who you are. To help us:

  • Have your ID, drivers licence, or passport ready.
  • Write down your National Health Index (NHI) number if you have it.
  • Write down your address.
  • If you want us to contact someone, write down a phone number for a trusted friend or family member.

We won’t share your information with anyone unless you want us to.

 Buller: 03 788 9023

 Greymouth: 03 769 7805

 Hokitika: 03 756 9700

These services provide assessment and treatment in a community setting for clients with moderate-to-severe mental illness.

 Buller: 03 788 9023

 Greymouth: 03 769 7805

 Hokitika: 03 756 9700

CAMHS assesses and treats infants, children and teenagers up to 18 years old with serious mental health disorders, suspected psychiatric disorders, and psychological disorders.

03 769 7670

CAMHS also provides:

  • Alcohol and drug services.
  • Support for children who have a family member with mental illness.
  • Guidance and skills for parents

The Māori Mental Health Team provides clinical and cultural services for all areas of mental health on the West Coast.

03 768 2523 or 768 0965

Some mental health patients experiencing a crisis will have to stay at Grey Base Hospital while they recover. These people stay in the Manaakitanga unit.

Learn more about the Manaakitanga mental health unit

03 768 7805

Visiting hours:

2pm to 9pm, unless arranged ahead of time with nursing staff.

Kahurangi [link to Kahurangi section of Grey Base Hospital page] provides modern, home-like facilities for dementia patients needing short-term or long-term care.

03 769 7482

Visiting hours:

10am to 7pm

Page last updated: 26 October 2018

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