HOSPITAL VISITING

There is still a heightened risk to vulnerable people in hospital, so we recommend all people to continue wearing a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations.

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

COVID-19 – West Coast vaccination clinics

Current COVID-19 vaccination clinic locations on the West Coast are listed here on this page. Please note that locations are subject to change, and some temporary clinic locations are not listed here.

Current COVID-19 vaccination clinic locations on the West Coast are listed below. Please note that locations are subject to change, and some temporary clinic locations are not listed on this page.

COVID-19 vaccinations are available at GP practices and pharmacies across the West Coast.

Please check the West Coast vaccination locations page on the HealthPoint website or phone 0800 28 29 26 (8am – 8pm, 7 days a week), to find out where to access and how to book COVID-19 vaccinations in your area. Otherwise, please get in contact with your general practice directly.

Greymouth

Clinic: Unichem Olsen’s Pharmacy

Address: 1 Guinness Street, Greymouth

Phone bookings: 0800 28 29 26
Online bookings: www.BookMyVaccine.nz

Walk-in appointments are also available.

More information – Unichem Olsen’s Pharmacy • HealthPoint

Clinic: Coastal Health Ltd

Address: 70-74 Cowper Street, Greymouth

  • Bookings are essential
  • Vaccinating children aged 5 to 11
  • Phone bookings: 03 768 5942

More information – Coastal Health Ltd . HealthPoint

Clinic: Te Nikau Health Centre

Address: Te Nikau Grey Hospital, 71 Water Walk Rd, Greymouth

  • Bookings are essential
  • Online bookings: BookMyVaccine.nz
  • Vaccinations are available on Friday mornings only

More information – Te Nikau Health Centre • HealthPoint

Westport

Clinic: Buller Health Medical Centre

Address: 46B Cobden Street, Westport

Phone bookings: 03 788 9277

  • No appointment required, walk ins welcome
  • Vaccinating children aged 5 to 11
  • Tuesdays 9:30am -12:30pm & 1:30pm – 4:30pm

COVID vaccinations are now being given from the Old Kynnersley House. When you arrive, please use Kynnersley Home front entrance – 30 Henley Street ONLY.

More information – Buller Health Medical Centre • HealthPoint

Clinic: Coast Medical

Address: 161 Palmerston St, Westport

Phone bookings: 03 789 5000

  • Bookings are essential
  • Vaccinating children aged 5 to 11
  • Monday – Friday; 8.30am – 5pm

More information – Coast Medical • HealthPoint

Hokitika

Clinic: Westland Pharmacy

Address: 10 Weld Street, Hokitika

Phone bookings: 0800 28 29 26
Online bookings: www.BookMyVaccine.nz

Vaccinations from 9.30am-12pm Monday to Thursday.

More information – Westland Pharmacy • HealthPoint

Clinic: Westland Medical Centre

Address: 54A Sewell Street, Hokitika

  • Bookings are essential
  • Vaccinating children aged 5 to 11

Phone bookings: 03 755 8180.

More information – Westland Medical Centre • HealthPoint

Clinic: Poutini Waiora Vaccination Centre

Address: Ngāti Waewae Arahura Marae, 1 Old Christchurch Rd, Arahura

More information – Poutini Waiora • HealthPoint

Franz Josef

Clinic: South Westland Clinic

Address: 97 Cron Street, Franz Josef Glacier

  • Vaccinating children aged 5 to 11.

Phone bookings: 0800 79 43 25 84

More information – South Westland Clinic • HealthPoint

Mobile Clinics

There are currently no mobile clinics running

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Page last updated: 11 December 2023

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