National Travel Assistance brochure
You may qualify for assistance if you:
Please note: Not everyone qualifies for full assistance. Your first visit for hospital care may not qualify but if you have return visits you will be eligible if you meet the above criteria. Please discuss your circumstances with the National Travel Assistance Coordinator to see what help is available.
Register and get a copy of the claim form by contacting a National Travel Assistance Coordinator:
Greymouth: 03 769 7400 , or 022 011-4945
Buller: 03 788 9262
Please register well before your appointment – it can take some time to complete registration.
All national travel assistance claims – reimbursement of expenses – are processed by the Ministry of Health.
The Ministry of Health do not yet have an electronic system for claiming at present. Claims must be submitted on the NTA claim form which has been signed and stamped by the Hospital / treatment facility attended. This would be accompanied by any receipts and verification of your bank account if this is your first claim.
The claims can be posted to the Wellington address provided on the form, alternatively they can be handed to the Travel assistance coordinator, who will assist with the claim and send the completed claim to the Ministry.
Detailed information is available on the Ministry of Health website.
The Ministry of Health are currently working on improving the travel assistance scheme including easier access to registration and claiming.
If you are at Te Nīkau, Grey Hospital & Health Centre and need treatment at another hospital as part of your care, West Coast DHB will arrange free transport. You may have to organise your own transport back to the West Coast.
Please discuss this with the Nurse in Charge or Social Worker before you leave the Greymouth facility. You may also be eligible for travel and accommodation depending on the distance from home to the health facility.
If you ask to transfer to another health facility, you will have to pay the transport costs.
St John volunteers run two rural shuttles on weekdays, from Hokitika and from Westport to Greymouth return.
Providing transport to health-related appointments within the wider Greymouth/Hokitika/Westport area.
The shuttle operates Monday to Friday and bookings need be made between 9am – 3pm, at least one day prior to your appointment.
We accept donations for the Health Shuttle to help cover costs as we do not charge fees.
For more information or to book call 0800 103-046.
Find out more about Buller Health Shuttle and transport Services
Public parking is available near the entrances from High Street and Water Walk Road. Please do not park on the Te Nīkau, Grey Hospital & Health Centre grounds if you are likely to stay longer than four hours. Do not park in the mobility car parks unless you have a mobility parking permit.
Shuttle and Taxi services are available. Contact 03 768 7078 to make a book a taxi. Greymouth Taxis also runs a shuttle service to and from Hokitika Airport. To make a booking contact the Greymouth Taxi office: 03 768 7078
For maps showing you locations of car parks click here.
A free shuttle service is available to and from Te Nīkau, Grey Hospital & Health Centre (Please see some info a little higher up on this page). For further information about shuttle services and parking, click here.
Page last updated: 15 June 2022
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