We are at ORANGE according to the NZ COVID-19 Protection Framework.  Protect yourself and our community by getting boosted, wearing a mask when out and about and reducing contact with others. Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable.  See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See for info on vaccinations.

Emergencies, urgent and after hours care

In an Emergency dial 111

Call 111 and ask for “ambulance” when there is a medical emergency​.

After Hours – call your General Practice team

For health advice after hours call your own doctor (General Practice team). 

To find your doctor easily, simply follow this link and select your medical practice.

Your call will be answered 24/7 by a nurse who can advise you what to do and where to go if you need urgent care.

Please note: The Emergency Department (ED) at Te Nīkau, Grey Hospital & Health Centre is primarily used for critical and life-threatening situations, such as head injuries, chest pain, breathing trouble, broken bones, and severe bleeding.  However, if you have no other satisfactory options available to you, then the Emergency Department is available look after you. (Find out more..) Please be aware that every patient will be triaged and the wait until seen by a health professional could be very long.  We invite you to watch a very informative video that explains what happens at the Emergency Department.

Page last updated: 29 July 2020

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