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Temporary changes to health care services to come into effect next week at Buller Health

Friday 5 August 2022Health news2 minutes to read

In response to on-going staffing pressures across the West Coast, the following temporary changes to Buller Health’s services will come into effect for a week starting on Monday (08/08/2022).

  • Buller Medical Centre’s unplanned/urgent care service will only to be available in the afternoons between 1.30pm – 4.30pm, Monday 8 August – Friday 12 August. Appointments to this service will be based on clinical need and where appropriate a planned appointment will be scheduled.

For appointments, enquiries, prescriptions or results please phone Buller Medical Centre on 03 788 9277 during week day opening hours (Monday – Friday; 8:45am – 5:00pm).

Staffing shortages as a result of vacancies and sickness continue to impact services right across the West Coast and the rest of the country. On a daily basis, we are constantly juggling our staffing resources to ensure that health care services continue to be provided in the best possible way, says Holly Mason, Te Whatu Ora Te Tai o Poutini West Coast’s Director of Nursing.

Remember, if you are injured or experiencing severe symptoms, it’s critical that you call 111.

  • If you have a mild illness, you can check the Te Whatu Ora | Te Tai o Poutini West Coast or HealthInfo websites for more information on what to do or where to go if you are unsure.
  • If you are feeling unwell with any condition, you can phone Healthline on 0800 611 116 for free health advice 24/7 or your general practice team to discuss your situation and symptoms rather than visiting in person. This will ensure that you get to access appropriate treatment and medication to help you stay well, even if you are at home isolating.
  • For COVID-19 health advice please call 0800 358 5453.
  • If you’re worried about yourself, or someone in your whānau who has a respiratory illness, see the checklist here of symptoms to watch out for, and when you should seek medical advice.

We want to thank the Buller community for their on-going patience and apologise for any inconvenience that this situation may cause. Everyone can help us out by planning ahead as much as possible for routine health care by booking early,” says Ms Mason.



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Page last updated: 5 August 2022

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