HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Staff appointments

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10 news items.

Featured – Health news

Media Release: Programme Manager appointed to Takiwā Poutini Localities team

Friday 7 October 2022Quick Read

Takiwā Poutini, the West Coast wellbeing Locality prototype, has appointed a Programme Manager in a significant step... read more about Media Release: Programme Manager appointed to Takiwā Poutini Localities team»

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Featured – Health news

Appointment of Chief Executive, Canterbury & West Coast DHBs

Wednesday 23 December 2020

A message from Board Chair, Sir John Hansen Appointment of Chief Executive, Canterbury and West Coast DHBs I am very... read more about Appointment of Chief Executive, Canterbury & West Coast DHBs»

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Featured – Health news

Fifth case of COVID-19 confirmed on the West Coast

Thursday 9 April 2020Quick Read

As announced by the Director-General of Health and Ministry of Health on 9 April, a fifth case of COVID-19 has been... read more about Fifth case of COVID-19 confirmed on the West Coast»

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Featured – Health news

Coasters can still access their general practice team for health care appointments

Wednesday 8 April 2020Quick Read

All West Coast general practices remain open for business during the current nationwide COVID-19 Alert Level 4.... read more about Coasters can still access their general practice team for health care appointments»

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Featured – Health news

Online form now available for expressions of interest to work in the health system

Monday 6 April 2020Quick Read

Canterbury and West Coast DHBs have made it easy for people to submit an expression of interest if they are not already... read more about Online form now available for expressions of interest to work in the health system»

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Featured – Health news

Avoiding a Legionnaires’ Spring Spike

Tuesday 23 October 2018Quick Read

West Coast gardeners are being urged to take care with potting mix and compost to prevent a spike in Legionnaires’... read more about Avoiding a Legionnaires’ Spring Spike»

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Featured – Media release

Dedicated group of nurses recruited to reduce pressure injuries

Wednesday 3 October 2018Quick Read

Canterbury and West Coast District Health Board has recruited the first group of Pressure Injury Prevention Link... read more about Dedicated group of nurses recruited to reduce pressure injuries»

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CE Update

CE Update – 3 July 2019

Wednesday 3 July 2019Quick Read

Articles in this update include: In this July issue: Wellbeing Budget (David Meates) West Coast Health Facilities... read more about CE Update – 3 July 2019»

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Media release

New West Coast DHB general manager appointed

Wednesday 2 August 2017Quick Read

Philip Wheble has this week been announced as the new general manager for the West Coast District Health Board. DHB... read more about New West Coast DHB general manager appointed»

Media release

DHB places temporary manager in Granger House

Thursday 23 March 2017Quick Read

The West Coast DHB has appointed a Temporary Manager at Greymouth's Granger House (incorporating Richard Seddon... read more about DHB places temporary manager in Granger House»

Showing 1-10 of 10 results, page 1 of 1.

Page last updated: 7 October 2022

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