This hospital or health facility visit is arranged by your general practitioner or a specialist.
The Arranged Admitting Office will give you an appointment time, a questionnaire for your anaesthetic (if you are having surgery), and an admission form. Please complete these forms before your appointment.
You can be admitted for:
The Central Booking Unit (CBU) organises your visits for specialist consultations and operations. After your doctor refers you to a hospital specialist, a CBU booking clerk will send you a letter when an appointment time is available.
To confirm an appointment, or if you have any questions, call the CBU confirmation line on (03) 769 7555.
You will have a consultation with a specialist, who will discuss some of the following options with you:
If you need to cancel or postpone your surgery or appointment because you are unwell, please call the phone number on your appointment letter as soon as possible and let the department know.
Due to emergencies we sometimes need to postpone bookings at short notice. It may be necessary to postpone your surgery even after you have been admitted to hospital. We will book your surgery into the next available time slot.
You can help your own recovery by learning about your condition on our HealthInfo West Coast website.
Please do not bring any valuables into the hospital unless absolutely necessary (including valuable items of clothing). If necessary, we can store valuables and money in a locked cupboard or deposit them in the hospital safe. Any personal belongings you bring into the hospital are at your own risk, and Canterbury DHB does not accept any responsibility for safeguarding any personal items that you bring into hospital.
Please note: cell phones interfere with medical equipment at close range. Please turn off your phone within 1 metre of medical equipment.
The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team [link to info page]. You can phone your local clinic at any time and talk to a registered nurse for advice.
Free public Wi-Fi internet access is available in West Coast DHB hospitals and facilities.
For more information read our Wi-Fi FAQs below
Full instructions to access free Wi-Fi will be provided via a number of different ways including this website. The service will be reliable as it is delivered over high-speed fibre infrastructure. However, priority will be given to clinical data.
West Coast DHB provides the infrastructure and 2degrees provides the internet feed.
Patient mail is delivered to the wards daily. You can buy stamps at the cafeteria. There is a post box in the foyer at the main entrance.
Newspapers are available in an honesty box in the foyer.
There are TVs in most lounge areas. If you use a TV or radio in your ward room, please check if it is OK with other patients first, or use earphones.
For safety reasons, an electrician must check all privately owned electronic appliances (such as TVs, radios, hairdryers) before use in the hospital. Local electrical shops can check appliances and provide a certificate.
Page last updated: 25 October 2018
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