All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information


17 documents.

Board Meeting – Friday, 6 May 2022

Board Papers for the West Coast DHB Board meeting Friday, 6 May 2022 meeting


More informationDownload pdf (3 MB)

Consumer Council Agenda – 13 May 2021

Consumer Council Agenda – 13 May 2021


More informationDownload pdf (255 KB)

Tatau Pounamu Meeting papers for May 2021

Tatau Pounamu Advisory Group meeting papers for 28 May 2021 meeting at IFHC Meeting Room, Corporate Services, Te Nīkau Hospital and Health Centre


More informationDownload pdf (8 MB)

Board Meeting – Friday, 7 May 2021

Board Papers for the West Coast DHB Board meeting Friday, 7 May 2021 meeting


More informationDownload pdf (4 MB)

Board Meeting – Friday, 8 May 2020

Board Papers for the West Coast DHB Board meeting Friday, 8 May 2020 meeting


More informationDownload pdf (3 MB)

All information re contracts, communications with Nga Hau E Wha

Requesting under the Official Information Act from West Coast DHB all information regarding funding, contracts, communications, applications for funding, contracts, provision of services and all other matters, made to an organisation known as ‘Nga Hau E Wha’, Management and co- ordination of Nga Hau E Wha (NHEW), and all previous contracts with this organisation.
I further request: all information held by the District Health Boards regarding the Chairperson (or former Chairperson) Victoria Roberts, and others associated with NHEW including Jak Wild and Tui Taurua Peihopa – in particular any and all communication with Tui Taurua Peihopa or anyone from the organisation NHEW regarding the letter sent to her in about June last year regarding her misleading claim to being a “clinician”.


More informationDownload pdf (628 KB)

Board Meeting – 10 May 2019

Board Papers for the West Coast DHB Board meeting Friday 10 May 2019/p>


More informationDownload pdf (3 MB)

Advisory Committee Meeting – 10 May 2019

Advisory Committee Papers for 10 May 2019 Meeting


More informationDownload pdf (5 MB)

Showing 1-17 of 17 results, page 1 of 1.

Page last updated: 3 May 2022

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