HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1273 documents.

Maternal Mental Health Pathway for all

Maternal Mental Health Pathway for all

Services and support available for pregnant/postnatal Women;

  • In community
  • Clinical Assessment
  • Urgent services

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More informationDownload pdf (463 KB)

Aged Care Facilities – Official Information Act Request Response

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

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More informationDownload pdf (237 KB)

Immunisation / Children – Official Information Act Request Response

Immunisations for Maori and Pacific children / vaccine hesitancy including in relation to the Covid vaccine.

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More informationDownload pdf (1 MB)

OIA responses – Official Information Act Request Response

OIA response times:1.From 1 January to 30 June 2021, how many OIA requests did your agency receive? 2.From 1 January to 30 June 2021, what was the average OIA response time, in working days (including any extension time)? 3.From 1 January to 30 June 2021, what was the longest OIA response time, in working days (including any extension time)? 4.From 1 January to 30 June 2021, what percentage of OIAs required a time extension? 5.From 1 January to 30 June 2021, what percentage of OIAs were refused? 6.From 1 January to 30 June 2021, what percentage of OIAs were partially refused or redacted?

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More informationDownload pdf (244 KB)

Fossil fuel – Official Information Act Request Response

1.A list of all hospital, mental health wards, psychiatric care facilities, rest homes & healthcare facilities as well as administrative & miscellaneous buildings the Ministry of Health knows are using fossil fuels, with a breakdown of fossil fuel type, and region. 2.An outline of any plans that the Ministry of Health or Energy Efficiency Conservation Authority have to transition these institutions off fossil fuels, and the names of these institutions and the transition plan.

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More informationDownload pdf (896 KB)

Board Meeting – Friday, 24 September 2021

Board Papers for the West Coast DHB Board meeting Friday, 24 September 2021 meeting

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More informationDownload pdf (3 MB)

Gloriavale / vaccinations – Official Information Act Request Response

Any correspondence with Gloriavale around vaccinations in the past year, or internal reports, external reports etc.

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More informationDownload pdf (397 KB)

ICU occupancy – Official Information Act Request Response

ICU bed occupancy (% of ICU beds occupied or number of occupied bed days and total number of available beds) for the period 1 Jan 2018 until the most recent available date. Could this please be provided in the smallest time periods possible (days, if available, otherwise weeks, otherwise months).

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More informationDownload pdf (1 MB)

Staff Surveys – Official Information Act Request Response

The latest two staff surveys relating to morale, job safety, security, bullying and harassment and similar from all departments. – In whatever format or formats it has been communicated to senior leadership. -And any resulting changes from leadership including emails to staff and/or unions.

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More informationDownload pdf (13 MB)

Tatau Pounamu Meeting papers for September 2021

Tatau Pounamu Advisory Group meeting papers for 3 September 2021 meeting at IFHC Meeting Room, Corporate Services, Te Nīkau Hospital and Health Centre and via Zoom

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More informationDownload pdf (7 MB)

Ovarian cancer – Official Information Act Request Response

RE sonography waiting times for ovarian cancer symptoms in your region as part of our submission to the Health Select Committee – can you please provide the current wait time for an urgent, semi urgent and routine transvaginal ultrasound (or just ultrasound generally if your data does not make the distinction), and any criteria for evaluating the urgency of a request (general, or ovarian if you have) and include the current Health Pathways criteria for your DHB for ovarian cancer

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More informationDownload pdf (373 KB)

Te Nikau coal boiler – Official Information Act Request Response

Are you looking to move away from a coal boiler at Te Nikau to biomass – is there a report on this? Can I see a list of what defects have not been rectified at Te Nikau?

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More informationDownload pdf (190 KB)

RMO – Official Information Act Request Response

RMO FTE on ED runs 2016 and 2021, ED patient volumes last five years, ED presentations January and June 2021 by time band and day

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More informationDownload pdf (306 KB)

SMOs – Official Information Act Request Response

Provide the following information identified by Department/Specialty and by Hospital – that is, Christchurch, Hillmorton, Burwood, Princess Margaret, Ashburton Hospitals. • Availability Allowance. • Average after-hours call hours. • Call ratio. • Shift patterns (where they exist). • Recovery Time Agreements. • % of Non-Clinical time

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More informationDownload pdf (984 KB)

WCDHB Studentship 2021 Application Form (Printer-friendly version)

  • Date: 10 Sep 2021
  • Document Type: ,
  • ID: Stdtsh2021AppForm-PF

Studentship 2021 Application Form (Printer-friendly version)

Applicants must be enrolled in an education programme at a recognised New Zealand education institution.  At the completion of their study, the applicant intends to work specifically, but not exclusively within West Coast rural health. 

Applicants must have resided on the West Coast of the South Island or have strong links or whakapapa back to Te Tai o Poutini.

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More informationDownload (180 KB)

WCDHB Studentship 2021 Application Form (Computer-typeable version)

  • Date: 10 Sep 2021
  • Document Type: ,
  • ID: Stdtsh2021AppForm-CT

Studentship 2021 Application Form (Computer-typeable version)

Applicants must be enrolled in an education programme at a recognised New Zealand education institution.  At the completion of their study, the applicant intends to work specifically, but not exclusively within West Coast rural health. 

Applicants must have resided on the West Coast of the South Island or have strong links or whakapapa back to Te Tai o Poutini.

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More informationDownload (62 KB)

Advisory Committee Meeting – 9 September 2021

Advisory Committee Papers for 9 September 2021 Meeting

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More informationDownload pdf (5 MB)

Covid Vaccination Programme / Pharmacy staff – Official Information Act Request Response

1.The number of Pharmacy employees at your DHB that are currently seconded to the COVID Vaccination Programme and what their profession is (e.g. Pharmacist, Pharmacy Technician, Pharmacy Assistant etc.). 2.What they were paid prior to their secondment and what they are currently paid under the Covid Vaccination Programme.

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More informationDownload pdf (173 KB)

HIMSS Maturity report – Official Information Act Request Response

All original communications including briefings, reports, memos, aides memoirs, cabinet papers and texts regarding the following information:
• Around the eight DHBs who reported HIMSS maturity levels.

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More informationDownload pdf (8 MB)

Covid DNAs – Official Information Act Request Response

The number of scheduled COVID-19 vaccination appointments that were missed data to date since 1 July 2021 (i.e. since we moved to NIBS National booking system)

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More informationDownload pdf (292 KB)

Covid Vaccination Programme / Pharmacy staff – Official Information Act Request Response

1.The number of Pharmacy employees at your DHB that are currently seconded to the COVID Vaccination Programme and what their profession is (e.g. Pharmacist, Pharmacy Technician, Pharmacy Assistant etc.). 2.What they were paid prior to their secondment and what they are currently paid under the Covid Vaccination Programme.

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More informationDownload pdf (172 KB)

Gender, hormone, transgender – Official Information Act Request Response

1. How many people were referred to the DHB for gender reassignment hormone therapy in each calendar year since 2006 until the present time?
2. What was the breakdown of ages in each of those years (youngest/oldest/median age)?
3. How many were transitioning male to female and how many female to male in each of those years?
4. How many children were referred for puberty blocking drugs in each calendar year since 2006?
5. How many people had psychological treatment for gender dysphoria in each calendar year since 2006?
6. How many people had double mastectomies (top surgery) as treatment for gender dysphoria in each calendar year since 2006?
7. What was the breakdown of ages in each of those years?

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More informationDownload pdf (280 KB)

Consumer Council Minutes – 18 February 2021

Consumer Council Minutes – 18 February 2021

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More informationDownload pdf (311 KB)

Consumer Council Agenda – 13 May 2021

Consumer Council Agenda – 13 May 2021

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More informationDownload pdf (255 KB)

Board Meeting – Friday, 6 August 2021

Board Papers for the West Coast DHB Board meeting Friday, 6 August 2021 meeting

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More informationDownload pdf (3 MB)

Neurology / Multiple sclerosis – Official Information Act Request Response

Neurologists/Nurses/Nurse specialists staffing numbers. Waiting times 2020/2021 Financial year FSAs, Outpatients, follow up, Outpatient MRI, Outpatient infusion clinic appointment.

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More informationDownload pdf (266 KB)

Progressive Procurement Policy – Official Information Act Request Response

•Copies of any communications you have sent to suppliers or contractors asking whether they meet the definition of a Māori business; •Copies of any communications you have sent to suppliers or contractors advising them of the requirements of the Progressive Procurement Policy; •The number/value of contracts your agency has terminated because a supplier or contractor didn’t meet the definition of a Māori business since the Progressive Procurement Policy came into force; •The number/value of contracts your agency has signed with Māori businesses since the Progressive Procurement Policy came into force.

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More informationDownload pdf (256 KB)

Contraception funding – Official Information Act Request Response

$6 million per annum in funding that was allocated to the better access to contraception : I want to know how this funding has been allocated and spent over the last 2 years by West Coast DHB – would it be possible to get a full breakdown of how much of the $6 million the DHB receives, how, where and to who they’ve been distributing it and whether the funding has been used up or if it has been underspent?

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More informationDownload pdf (193 KB)

How your hospital & health centre works

How your hospital & health centre works

Te Nīkau Hospital & Health Centre is a fit for purpose, modern facility designed to be a one-stop shop for health care.

  • We see people for planned appointments, respond to people with urgent needs, admit and monitor patients that are more seriously unwell and stabilise emergency patients that require critical or specialist care.
  • If you already have an appointment you will be directed to the appropriate waiting area.
  • If you arrive with no appointment, you will initially be seen by a nurse who will ask you some questions to help us decide how urgent it is for you to be seen.
  • Depending on your needs, you may be seen in the Emergency Department or in the Urgent Care clinic.

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More informationDownload pdf (671 KB)

CEO- Peter Bramley – expenses ending June 2021

  • Date: 2 Aug 2021
  • Document Type:
  • ID: WCDHB-CEO-EXP-2020-2021-PB

CEO Expenses – Peter Bramley – 1 July 2020 to 30 June 2021 for West Coast DHB.
The purpose of regular public disclosure of Chief Executive’s (CE) expenses is to provide transparency and accountability for discretionary expenditure by CEs of Public Service departments and statutory Crown entities.

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More informationDownload xlsx (71 KB)

CEO- David Meates – expenses ending June 2021

  • Date: 2 Aug 2021
  • Document Type:
  • ID: WCDHB-CEO-EXP-2020-2021-DM

CEO Expenses – David Meates – 1 July 2020 to 30 June 2021 for West Coast DHB.
The purpose of regular public disclosure of Chief Executive’s (CE) expenses is to provide transparency and accountability for discretionary expenditure by CEs of Public Service departments and statutory Crown entities.

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More informationDownload xlsx (69 KB)

CEO- Andrew Brant – expenses ending June 2021

  • Date: 2 Aug 2021
  • Document Type:
  • ID: WCDHB-CEO-EXP-2020-2021-AB

CEO Expenses – Andrew Brant – 1 July 2020 to 30 June 2021 for West Coast DHB.
The purpose of regular public disclosure of Chief Executive’s (CE) expenses is to provide transparency and accountability for discretionary expenditure by CEs of Public Service departments and statutory Crown entities.

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More informationDownload xlsx (70 KB)

Colonoscopy decline data – Official Information Act Request Response

1.Colonoscopy decline data for the last five years? a. If possible, it would be good to have this data presented monthly, and as up to date as possible. b.This data should be presented by DHB area, with raw numbers as well as percentages, please. c. Could MOH also provide a definition of “decline”, to ensure consistency between DHB data? For example, if a referral from a GP is declined, and, later, that person sees a specialist and is successfully accepted for a procedure, is that a decline? Also, if a full colonoscopy is suggested, but the procedure delivered is something lesser, like a flexible sigmoidoscopy or CT colonography, is that also a decline?

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More informationDownload pdf (1 MB)

Crohns Disease – Official Information Act Request Response

Total number of patients with Crohn’s disease of ulcerative colitis to receive biologic treatments (infliximab, adalumimab) between 2016 and 2020 inclusive who were 1. White New Zealander 2. Maori 3 Asian (Ideally separated into South Asian and East Asian) 5. Pacific Islanders by each ethnicity separately

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More informationDownload pdf (437 KB)

CAMHS / Eating disorder – Official Information Act Request Response

* how many people were referred to CAMHS in the last year with a suspected eating disorder
* how many were accepted for treatment
* how many required inpatient care
* how many were accepted to an inpatient unit
* how many are awaiting a place at an inpatient unit.

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More informationDownload pdf (185 KB)

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Page last updated: 25 October 2023

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