HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1273 documents.

Assaults on staff – Official Information Act Request Response

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

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More informationDownload pdf (319 KB)

Board Meeting – Friday, 6 May 2022

Board Papers for the West Coast DHB Board meeting Friday, 6 May 2022 meeting

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More informationDownload pdf (3 MB)

Ziman House/Reefton Health – Official Information Act Request Response

RE Ziman Ward within Reefton Hospital and transferring residents/patients to other centres? Reports and correspondence with Board etc.

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More informationDownload pdf (2 MB)

Carbon Neutral Plan – Official Information Act Request Response

  1. Do you have a carbon neutral plan by 2025, and if so, what is the official wording of it?
  2. Do you have a carbon neutral team or committee? If so, how many are in this team, and are they trained/experts?
  3. How much carbon do you emit/how are your carbon emissions measured?
  4. If coal is still in use at your facilities, when do you plan to phase it out? 5. Have you transitioned to EVs and or/hybrids? Have you begun to downsize your fleet size?

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More informationDownload pdf (194 KB)

Covid Hospitalisation – Official Information Act Request Response

Covid hospitalisation directly related to covid and covid only.
Covid hospitalisation where patient was admitted for another reason and covid was
detected after arriving at the hospital.
ICU and HDU beds used for covid only infections.
ICU and HDU beds used for non-covid conditions where a covid test after arriving at the
hospital showed infection.

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More informationDownload pdf (254 KB)

Disability Steering Group Minutes – 26 April 2022 – West Coast DHB

The Disability Steering Group (DSG) meets approximately monthly. The main points discussed, the advice it provides and the work it instigates are all recorded as key messages in meeting minutes. The key messages are public, and are also sent by email to identified stakeholders and any person that has asked to go on the mailing list.

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More informationDownload pdf (201 KB)

Covid costs – Official Information Act Request Response

4) the full costs of all testing centres for covid 19..including the road cone staff and the site payments etc. 5)the full costs health workers solely working with covid ..in labs or wards or anywhere else.”

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More informationDownload pdf (204 KB)

Ziman House / Reefton Health – Official Information Act Request Response

RE Ziman House – Any reports presented to the special Board meeting held on 24/02/2022 re relocating ten residents who live at Ziman House in Reefton

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More informationDownload pdf (1 MB)

Covid / hospital admissions – Official Information Act Request Response

Please indicate what is your exact procedure for determining that hospital admissions in this current time are in fact directly due to covid. ie: are you testing people who are admitting themselves for something non-respiratory related and if they test positive after admission for sars cov 2 are you listing it as a covid admission regardless ? i.e: people who are admitted for something respiratory related that is later diagnosed as not sars cov 2, are you indicating them as covid hospitalizations if they return a positive test during admission.

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More informationDownload pdf (227 KB)

Emergency Department Presentations – Official Information Act Request Response

Please provide a breakdown of all emergency admission numbers in 2020 and 2021, broken down by month. Please include a categorisation of the types of admissions also.

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More informationDownload pdf (2 MB)

Eldernet – Official Information Act Request Response

RE Eldernet: Interested to understand the nature of this agreement for data collection, and the accessibility of the data in the public domain.

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More informationDownload pdf (276 KB)

Transgender – Official Information Act Request Response

Follow-up to OIA 9652 re Transgender or gender diverse discrimination complaints to DHB.

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More informationDownload pdf (955 KB)

Board Meeting – Friday, 25 March 2022

Board Papers for the West Coast DHB Board meeting Friday, 25 March 2022 meeting

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More informationDownload pdf (4 MB)

Code Red and Code Black / Hospital – Official Information Act Request Response

Number of days hospitals spent in ‘Code Red’ and ‘Code Black’ 2021 calendar year (Jan-Dec)

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More informationDownload pdf (266 KB)

Staffing levels – Official Information Act Request Response

Before Christmas there was an OIA request around correspondence with the nurses’ union. Can I now repeat that please for late November, when the last OIA ended, through to now (Feb 2022)

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More informationDownload pdf (8 MB)

Hospital admissions / Heart – Official Information Act Request Response

The number of people that have visited any/all hospitals and doctor’s surgeries within the WCDHB for any/all heart related issues, (including but not limited to pericarditis, myocarditis, heart attacks and strokes) 2018-2021.

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More informationDownload pdf (1,006 KB)

Transgender – Official Information Act Request Response

How many people have complained regarding discrimination for being transgender or gender diverse when seeking health services on the West Coast?
Have any complaints been resolved and has any changes been made to improve services?
If not, are there any plans to improve health services with things staff training, or improving access to gender affirming healthcare in the future?

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More informationDownload pdf (212 KB)

Covid / staffing and cost – Official Information Act Request Response

How many staff on the West Coast are working on the Covid response
That includes tracing, vaccinations, testing etc
How many are frontline
How many are back office, management etc
What is the total cost to date’
What budget has it come from

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More informationDownload pdf (236 KB)

DEXA Scans – Official Information Act Request Response

Are publicly funded bone density (DEXA) scans available for (1) all relevant Endocrinology patients (2) any patient seen in a relevant subspecialty (yes/no adequate detail for both questions). The scan could be provided in private but the question is about who pays – the DHB or the patient. If some patients would be funded (e.g. community service card holders) please provide this information.

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More informationDownload pdf (1 MB)

Advisory Committee Meeting – 10 March 2022

Advisory Committee Papers for 10 March 2022 Meeting

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More informationDownload pdf (2 MB)

Tatau Pounamu Meeting Papers for 11 March 2022

Tatau Pounamu Advisory Group meeting papers for 11 March 2022 meeting.  Due to COVID-19 restrictions this is held via Zoom video conference meeting.

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More informationDownload pdf (1 MB)

Skin cancer – Official Information Act Request Response

What is the current size of the waiting list for all skin cancer referrals to your DHB as follows: •Initial consultation appointment for suspected or confirmed BCC, SCC and melanoma
•Surgical appointment for melanoma excision. •Surgical appointment for BCC or SCC excision. I would also like to know to what extent, if any, your DHB funds GPs or private providers to carry out any SCC, BCC or melanoma excisions on an annual basis (e.g. for 2021).

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More informationDownload pdf (246 KB)

Cancer misdiagnosis, delayed diagnosis, cancer – Official Information Act Request Response

How many people had a cancer misdiagnosis in 2017, 2018, 2019, 2020 and 2021? how many people had a delayed diagnosis of cancer in 2017, 2018, 2019, 2020 and 2021?

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More informationDownload pdf (271 KB)

Transportation / microbiology samples – Official Information Act Request Response

Official guidance documents we use in New Zealand to cover the handling and transportation of microbiology samples from provincial hospitals to centralized testing laboratories.

I expect that official guidance would cover aspects such as reported by Miller et al. [1] including transport media, temperature and time from specimen extraction from patient until the analysis is completed at the centralized laboratory. [1] Miller et al., A guide to utilization of the microbiology laboratory for diagnosis of infectious diseases 2018: Updated by the Infectious Diseases Society of America and the American Society of Microbiology. Current Infectious Diseases 2018, 67(6), e1-e94. doi: 10.1093/cid/ciy381.

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More informationDownload pdf (1 MB)

Board Meeting – Friday, 11 February 2022

Board Papers for the West Coast DHB Board meeting Friday, 11 February 2022 meeting

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More informationDownload pdf (5 MB)

Covid / myocarditis – Official Information Act Request Response

Any information you have regards number of people admitted to hospital due to Covid-19 as the primary illness, that later had a diagnosis of Myocarditis, caused by the virus

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More informationDownload pdf (214 KB)

Procedures and protocols – Official Information Act Request Response

1. What are the official Guidelines /procedures for urgent X-rays (24 hour)? 2. What are the Guidelines/procedures for patients repeatedly admitted to Emergency Department with severe epigastric pain/ and upper right and left quadrant pain? 3. Guidelines/procedure for investigating possible Colonic Motility Dysfunction /Defecatory Disorders/Anorectal Dysfunction?

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More informationDownload pdf (215 KB)

Aggression, assaults, nurses and healthcare staff – Official Information Act Request Response

Rise in aggression and violence against nurses (AVAN). • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year. • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise. • How many ‘code orange’* events that occurred? Brief description of the events. • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics? • How many incidents were notified to WorkSafe? • How many incidents required police interventions e.g. Police report, statements from DHB employees? • How many incidents required an ACC claim? • How many incidents resulted in working days lost? And if so, how many?

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More informationDownload pdf (335 KB)

Covid / vaccinations / policy – Official Information Act Request Response

1. a list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 )who attend the emergency department 2. a list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward. 3 what plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments – in primary care ( registered with a PHO) – currently only 84% of Māori are enrolled in primary care (PHO).

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More informationDownload pdf (306)

Assaults – Official Information Act Request Response

1. How many recorded assaults on health staff have there been in 2021?
2. How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
3. How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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More informationDownload pdf (236 KB)

Showing 121-160 of 1273 results, page 4 of 32.

Page last updated: 25 October 2023

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