HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. You can also find many national publications, including responses to OIA requests on the Te Whatu Ora national website.

Use the search menu (left) to apply a filter to list other documents published by Te Whatu Ora Te Tai o Poutini West Coast, including our annual reports, annual plans and strategic plans.  Each document has a document type, a summary, and topics and tags associated with it.

1279 documents.

Transportation / microbiology samples – Official Information Act Request Response

Official guidance documents we use in New Zealand to cover the handling and transportation of microbiology samples from provincial hospitals to centralized testing laboratories.

I expect that official guidance would cover aspects such as reported by Miller et al. [1] including transport media, temperature and time from specimen extraction from patient until the analysis is completed at the centralized laboratory. [1] Miller et al., A guide to utilization of the microbiology laboratory for diagnosis of infectious diseases 2018: Updated by the Infectious Diseases Society of America and the American Society of Microbiology. Current Infectious Diseases 2018, 67(6), e1-e94. doi: 10.1093/cid/ciy381.

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More informationDownload pdf (1 MB)

Board Meeting – Friday, 11 February 2022

Board Papers for the West Coast DHB Board meeting Friday, 11 February 2022 meeting

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More informationDownload pdf (5 MB)

Covid / myocarditis – Official Information Act Request Response

Any information you have regards number of people admitted to hospital due to Covid-19 as the primary illness, that later had a diagnosis of Myocarditis, caused by the virus

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More informationDownload pdf (214 KB)

Procedures and protocols – Official Information Act Request Response

1. What are the official Guidelines /procedures for urgent X-rays (24 hour)? 2. What are the Guidelines/procedures for patients repeatedly admitted to Emergency Department with severe epigastric pain/ and upper right and left quadrant pain? 3. Guidelines/procedure for investigating possible Colonic Motility Dysfunction /Defecatory Disorders/Anorectal Dysfunction?

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More informationDownload pdf (215 KB)

Aggression, assaults, nurses and healthcare staff – Official Information Act Request Response

Rise in aggression and violence against nurses (AVAN). • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year. • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise. • How many ‘code orange’* events that occurred? Brief description of the events. • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics? • How many incidents were notified to WorkSafe? • How many incidents required police interventions e.g. Police report, statements from DHB employees? • How many incidents required an ACC claim? • How many incidents resulted in working days lost? And if so, how many?

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More informationDownload pdf (335 KB)

Covid / vaccinations / policy – Official Information Act Request Response

1. a list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 )who attend the emergency department 2. a list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward. 3 what plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments – in primary care ( registered with a PHO) – currently only 84% of Māori are enrolled in primary care (PHO).

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More informationDownload pdf (306)

Assaults – Official Information Act Request Response

1. How many recorded assaults on health staff have there been in 2021?
2. How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
3. How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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More informationDownload pdf (236 KB)

COVID-19 – Official Information Act Request Response

Information and communications on the design of COVID-19 related visual material

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More informationDownload pdf (293 KB)

Tatau Pounamu Meeting papers for January 2022

Tatau Pounamu Advisory Group meeting papers for 28 January 2022 meeting.  Due to COVID-19 restrictions this is held via Zoom video conference meeting.

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Covid costs – Official Information Act Request Response

2.Costs to the DHBs for health care provided to the Covid-positive patients, including HDU and ICU, 4.Costs of the incentives / bribes, music, food, and other draw-cards at testing and vaccination centres implemented to entice people to get tested and vaccinated, (Costs that commenced 17/08/2021)

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More informationDownload pdf (306 KB)

Urinary retention, persistent pain, constipation – Official Information Act Request Response

Treatment protocols: Post Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation

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Procedures cancelled in last year – Official Information Act Request Response

Partial trans from MoH: 1.How many surgeries /procedures/assessments have been cancelled in the past year. 2.Is it possible to break that number down by month? 3.How many surgeries/procedures/assessments were cancelled in 2019 and in 2017.

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More informationDownload pdf (317 KB)

Covid-costs checkpoints hospital – Official Information Act Request Response

Covid – The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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More informationDownload pdf (181 KB)

Staffing levels – Official Information Act Request Response

Correspondence between DHB and the NZNO, ASMS or NZRDA in the past six months re staffing levels.

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More informationDownload pdf (14 MB)

Buller Health Centre staffing – Official Information Act Request Response

1. How many staff are expected to be required at Buller Health when the new health centre opens (itemised please, ie nurses, doctors, allied health)? 2. How many staff are currently employed by Buller Health (also itemised please)? 3. What are the expected Buller Health employment costs once the new health centre opens? 4. What are Buller Health’s current employment costs? 5. If staff redundancies are expected following the opening of the new centre, how much has the DHB budgeted for redundancy costs?

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More informationDownload pdf (263 KB)

Referrals, Gastro Intestinal – Official Information Act Request Response

The percentage of patients that have been declined referrals from multiple internal and external requests for gastro-intestinal department (Multiple being more than 3 separate GP/Doctor referrals) 3/12/2021 time frame 1/1/2010-1/11/2021

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More informationDownload pdf (189 KB)

Buller Health Centre – Official Information Act Request Response

1. How much has been spent to date on the new Buller Health Centre project, itemised please (ie pre-planning, consultancy fees, design, tendering, construction). 2. What is the current budget for the new health centre? 3. If the current budget differs from the original budget of $20m, what is the reason for the differences? 4. If the project is running over budget, where are savings being made, how, and how much is expected to be saved? 5. What is the latest expected completion date? It was originally March 2023 and more recently has been cited as the second quarter of 2023? Does this mean April, May or June 2023 – or possibly later? 6. Does the West Coast District Health Board have a budget and a timeframe for demolishing the existing buildings on the Buller Health site – if so, how much is the budget and what is the timeframe? 7. If there is no budget or timeframe for demolition, why not? 8. What will happen to the existing buildings if they are not demolished (ie could they be sold, leased etc)?

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More informationDownload pdf (226 KB)

Maori Covid vaccination plans – Official Information Act Request Response

Covid-19 vaccination programmes and planning for Māori: Copies of any plans formulated to vaccinate Māori in the region against Covid-19. – Details of measures the DHB has taken to provide vaccinations to Māori in the region, including staffing and resourcing. – Reports, briefings, memos, or other updates provided to the DHB’s senior leadership on the progress of Covid-19 vaccine rollout to Māori in the region since the immunisation programme began. – Details of any data the DHB is collecting to monitor the vaccination of Māori against Covid-19 in the region. – High-level correspondence between senior leadership and the Ministry of Health relating to the vaccination of Māori against Covid-19. – High-level correspondence between senior leadership and other DHBs relating to the vaccination of Māori against Covid-19. – High-level correspondence between senior leadership and Māori health providers, experts and/or iwi relating to the vaccination of Māori against Covid-19.

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More informationDownload pdf (7 MB)

Buller Health Locums / GPs – Official Information Act Request Response

1. How many locum doctors did Buller Health employ in the year to June 30, 2021, and how many FTE positions does that equate to? 2. How many permanent GPs did Buller Health employ in the same period and how many FTE positions does that equate to? 3. What was the cost of locum doctors for salaries and other expenses? 4. What was the minimum and maximum length of stay among locum doctors working at Buller Health during the year? 5. What was the cost of permanent doctors’ for salaries and other expenses? 6. How many practice nurses did Buller Health employ in the year to June 30, 2021, and what does that equate to in FTEs? 7. What was the cost of practice nurses for the year to June 30, 2021? 8. What were the commuting costs, accommodation costs and other expenses for Buller Health’s clinical director, Dr Murray Wiggins, during the year? 9. On average, how many days a week does Dr Wiggins work remotely for Buller Health and how many days a week is he on site in Westport? 10. Where is Dr Wiggins based?

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More informationDownload pdf (306 KB)

Mental Health / Wait Times – Official Information Act Request Response

•How many people are on the waitlist for inpatient youth mental health services? / outpatient youth mental health services? / inpatient adult mental health services? / outpatient adult mental health services? / Last ten years: number who have died of suicide or believed to have died of suicide on waitlist for these services.

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More informationDownload pdf (193 KB)

Board Meeting – Friday, 10 December 2021

Board Papers for the West Coast DHB Board meeting Friday, 10 December 2021 meeting

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More informationDownload pdf (4 MB)

Fire systems – Official Information Act Request Response

• Please advise how many of your electrical switch rooms have fire suppression systems? • If there is a fire suppression system what type of system, e.g. water sprinklers, gas flood, or other system ? • If nothing, then NIL.

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More informationDownload pdf (184 KB)

Covid updates – Official Information Act Request Response

Who is given information on the daily Covid cases in each DHB region in advance of any Ministry of Health or government statement, or briefing? Which stakeholders and/or partner organisations are given information? The nature of the information; what information about the Covid cases are people given?

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More informationDownload pdf (226 KB)

Alcohol, Drug, Residential Services – Official Information Act Request Response

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. wait list for these facilities, average wait time, Alcohol and detox beds – located and how many? Avge wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021

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More informationDownload pdf (205 KB)

Myocarditis / Pericarditis / vaccine doses – Official Information Act Request Response

Myocarditis and pericarditis information. Myocarditis cases overall, and month by month. Pericarditis cases overall and month by month. (Broken down by age and gender). Vaccine doses month by month Feb-Nov 2021. broken down by 1st dose, 2nd dose, age and gender.

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More informationDownload pdf (245 KB)

Smokefree / Alcohol – Official Information Act Request Response

WCDHB Board Mtg 5/11/2021: Copies of items on Smoke Free and Alcohol Policies taken out of the Public Excluded agenda by the Chair

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Covid / Deaths – Official Information Act Request Response

Copies of any reports, documents, memoranda, correspondence, legal advice, aide memoires, or emails, both internal and external discussing using a refrigerated container or refrigerated containers to respond to Covid deaths.

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Covid, Surgery delayed, lockdown – Official Information Act Request Response

How many West Coasters have had surgery delayed as a result of both Covid lockdowns. (Includes in ChCh). Has this been caught up yet?

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More informationDownload pdf (205 KB)

Maternity services – Official Information Act Request Response

Maternity Services data since 2010: Caesarean sections / episiotomies/ epidurals / births / midwife positions/spending/obstetrician positions/code reds/code blacks/beds/ deaths/maternal and babies.

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More informationDownload pdf (368 KB)

ADHD – Official Information Act Request Response

1.Do you diagnose ADHD for those under the age of 18, and for those over 18? If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not. 2.What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18) 3.What support do you provide once they are diagnosed? 4.Do you have the ability to cope with an ADHD person in crisis? What care is provided?

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More informationDownload pdf (194 KB)

Advisory Committee Meeting – 25 November 2021

Advisory Committee Papers for 25 November 2021 Meeting

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More informationDownload pdf (3 MB)

PET-CT, Referrals, Providers – Official Information Act Request Response

PET CT referral suppliers: 1. Which PET CT suppliers do you use for your PET CT referrals? 2. How are the tenders for these referrals accessed and when are they put out to tender? 3. Are any of your PET CT referrals currently under contract with your suppliers and if so when are the contracts up for renewal? 4. Are there any extra costs to the DHB for providing PET CT scans to patients, e.g. travel costs, accommodation?

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More informationDownload pdf (234 KB)

Contractors / management – Official Information Act Request Response

•Over the last 5 years what are the names of contractors, who have worked for longer than one year, in a DHBs tier 1,2 or 3 management position, and what was the daily or weekly or year rate paid to each of these contractors?

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Covid – Official Information Act Request Response

Copy of the community based isolation and quarantine plan to respond to potential outbreaks of Covid-19

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More informationDownload pdf (212 KB)

GPs / Enrolments – Official Information Act Request Response

A list of all registered GP Practices registered with your, including their practice name and physical address.
2. A total number of GPs working Full Time and Part Time with each of the above practices.
3. A total figure of current enrolled GP patients for each of the above practices.

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More informationDownload pdf (257 KB)

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Page last updated: 25 October 2023

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