HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

2018

89 documents.

Serious adverse events report 2018-2019

All serious adverse events are reviewed through a formal process in order to analyse our existing health practices and systems. The purpose of reviewing these is to provide sufficient feedback to patients and families so they are aware of any contributing factors and causes of the event and how the DHB intends to make our systems safer.

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More informationDownload pdf (247 KB)

How to make an employee expense claim on MAX

Instructions on how to use the MAX app on the WCDHB Intranet to make an employee expanse claim.

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More informationDownload pdf (303 KB)

Pacific People Support funding service specification 2018

The purpose of the Pacific People Support fund is to enhance the likelihood of the Pacific workforce successfully completing HWNZ funded training programmes by providing Pacific Peoples support that is culturally competent and technically relevant to the training programme.

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More informationDownload pdf (166 KB)

Health Emergency Plan 2018

The purpose of this document is to:
• Provide a common framework for planning, prioritising, structuring and delivering health services during, and recovering from, any emergency affecting the health of the people of the West Coast.
• Define and allocate roles and responsibilities as well as the relationships necessary to implement this plan.
• Incorporate, by reference, supporting WCDHB plans/documents and those of health providers that form part of this plan.
• Meet contractual or legal obligations and be consistent with the requirements of Ministry of Health & Civil Devence

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More informationDownload pdf (1 MB)

Quality Accounts 2018 Focus on People

Focus on People is West Coast DHB’s special newsletter, published at the end of every year.

This special 2018 edition once again shares with our wider community special achievements and stories on the beautiful West Coast of New Zealand’s South Island.  We invite you to all celebrate with us!

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More informationDownload pdf (4 MB)

Does the DHB record the amount of radioactive waste being produced as a by produce of operating radiology

  1. Does the DHB record the amount of radioactive waste being produced/as a by-product of operating radiology/diagnostic machines including but not exclusive to X-rays, PET and CT scans and radiation therapy?
  2. How much radioactive waste is being produced at the DHB per year?
  3. How and where is this radioactive waste disposed of?

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More informationDownload pdf (296 KB)

Amount paid for facility based care at a rest-home level of need.

  1. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a rest-home level of need.
  2. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a hospital level of need.
  3. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for facility based care at a dementia/ secure unit level of need.
  4. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the total amounts paid by the DHB for home based care for people aged over 65 years old.
  5. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a rest -home level of need.
  6. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a hospital level of need.
  7. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB for facility based care at a dementia/secure unit level of need.
  8. For the financial years ending 30 June 2014, 2015, 2016, 2017 and 2018 the average number of people being supported in full or in part by the DHB with home based care for people aged over 65 years old.

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More informationDownload pdf (311 KB)

Board Meeting December 2018

Board Papers for the West Coast DHB Board meeting Friday 14 December 2018

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More informationDownload pdf (12 MB)

Consumer Council Agenda – 10 December 2018

Consumer Council Agenda – 10 December 2018

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More informationDownload pdf (137 KB)

Tatau Pounamu Meeting papers for December 2018

Tatau Pounamu Advisory Group meeting papers for 12 December 2018 meeting at Poutini Waiora, Hokitika

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More informationDownload pdf (5 MB)

Serious adverse events report 2017-2018

All serious adverse events are reviewed through a formal process in order to analyse our existing health practices and systems. The purpose of reviewing these is to provide sufficient feedback to patients and families so they are aware of any contributing factors and causes of the event and how the DHB intends to make our systems safer.

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More informationDownload pdf (575 KB)

How much of a contribution to the National Oracle Solution, if any, is the West Coast DHB currently carrying on their books?

How much of a contribution to the National Oracle Solution, if any, is the West Coast DHB currently carrying on their books?

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More informationDownload pdf (221 KB)

Instances when the DHB or PHO has used social media influencers or celebrities in any campaigns / promotions / internal messages during the last five years. And Cost

Instances when the DHB or PHO has used social media influencers or celebrities in any campaigns / promotions / internal messages during the last five years. And Cost

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More informationDownload pdf (309 KB)

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018 (a)

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018 (a)

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More informationDownload pdf (309 KB)

Board Meeting November 2018

The purpose of this report is to seek the Board’s confirmation and support to a schedule of meetings for the Board and its Committees, both statutory and non-statutory, for the 2019 calendar year as required by the NZ Health and Public Disability Act 2000.

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More informationDownload pdf (3MB)

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018

All correspondence to and from WCDHB Board and staff re Westport Integrated Family Health Centre since April 2018

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More informationDownload pdf (227 KB)

How many Urogynaecological mesh procedures were undertaken at your DHB in the past year?

How many Urogynaecological mesh procedures were undertaken at your DHB in the past year?

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More informationDownload pdf (297 KB)

All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.

All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.

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More informationDownload pdf (374 KB)

Tatau Pounamu Meeting papers for October 2018

Tatau Pounamu Advisory Group meeting papers for 19 October 2018 meeting

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More informationDownload pdf (2MB)

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Page last updated: 26 November 2019

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