HOSPITAL VISITING

All hospital visitors are recommended to wear a medical face mask. For more information about visiting: Visitors and family. See our COVID-19 page for general COVID-19 advice, detailed hospital visiting guidelines and COVID-19 tests.

See West Coast COVID-19 vaccination clinics for info on vaccinations link COVID-19 Vaccination • West Coast • Healthpoint

Last updated:
16 September 2022

Fewer visitor restrictions now apply

For visitors to all facilities (effective from and last updated on 16 September 2022)

Some visitor restrictions for all Te Whatu Ora Te Tai o Poutini West Coast health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients in single rooms may have more than one visitor while patients in multi-bed rooms can have one visitor only per patient to ensure there is no overcrowding.
  • People can have one or two support people to accompany them to outpatients appointments.
  • Women in labour in a birthing suite, in Te Nīkau Hospital’s Maternity Ward and in Buller’s Kawatiri Maternity Unit can have the usual support people, subject to space, for the duration of their stay in our facilities.
  • Eating or drinking at the bedside is at the discretion of the Clinical Nurse Manager. Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Mask wearing

  • Surgical/medical masks must be worn at all sites, except in counselling, mental health and addiction services where it’s on a case-by-case agreement with patients. Masks will be provided if you don’t have one. In higher-risk environments, people, including young children, may not be able to visit if they cannot wear a mask.
  • Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance. *Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

You must NOT visit our facilities if you

  • are COVID-19 positive
  • are unwell. Please stay home if you have a tummy bug or cold or flu/COVID-19-like symptoms (even if you’ve tested negative for COVID-19).

Te Whatu Ora West Coast Aged Residential Care facilities

Visitors are welcome at our Aged Care Residential facilities, subject to the space available. All visitors must wear a surgical mask.

More COVID-19 information

Quality

708 documents.

OIA Request Reference: HNZ00049009 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00049009 relating to Reefton Health’s Ziman House (aged residential care facility)

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OIA Request Reference: HNZ00047609 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00047609 relating to Reefton Health’s Ziman House (aged residential care facility)

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OIA Request Reference: HNZ00043353 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00043353 relating to Reefton Health’s Ziman House (aged residential care facility)

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More informationDownload pdf (3 MB)

OIA Request Reference: HNZ00041304 relating to Reefton Health’s Ziman House (aged residential care facility)

OIA Request Reference: HNZ00041304 relating to Reefton Health’s Ziman House (aged residential care facility)

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More informationDownload pdf (1 MB)

Consumer Council Agenda – 1 September 2022

Consumer Council Agenda – 1 September 2022

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More informationDownload pdf (216 KB)

Consumer Council Minutes – 30 June 2022

Consumer Council Minutes – 30 June 2022

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More informationDownload pdf (324 KB)

Consumer Council Agenda – 30 June 2022

Consumer Council Agenda – 30 June 2022

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More informationDownload pdf (274 KB)

Issues based audits or investigations of mental health services

All Issues based audits or investigations of mental health services carried out in DHB area in 2020, 2021 and so far this year (2022) including;
– the name of the service and year it was audited
– copies of the original complaint or details of whatever sparked the investigation
– copies of the completed audit and any follow up reports.

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More informationDownload pdf (223 KB)

Obstetrics / gynaecology – Official Information Act Request Response

How many FTEs in total are there in your obstetrics and gynaecology department, and how many roles are vacant? Please state this by speciality (gynaecologist, nurse, etc)? How many women/people are currently waiting for a gynaecology appointment? Please state how many have been waiting more than four months, and how many have been waiting for more than a year. How many have seen a specialist, and how many have not been seen at all?
If your hospital prioritises these cases (urgent, semi-urgent, routine etc) please state these categories, and how many women are waiting in each. Please also give an example/list of how each category is defined (not for every patient, just the types of health issues that would fall into those in general)? What is the average wait time, and what is the shortest? Please state the longest five wait times and what they are waiting for (symptoms or issue, eg. bleeding or cancer surgery? Please outline what your DHB is doing to care for these women or speed up their treatment, including providing copies of any action plans developed.

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More informationDownload pdf (385 KB)

Maternity – Official Information Act Request Response

Since 2010, how many pregnancies in the district have been terminated after a scan for fetal anomalies/birth defects? Displayed by year.

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More informationDownload pdf (251 KB)

Granger House – Official Information Act Request Response

Any correspondence with, or about, Granger House from the past six months. Also any external monitoring reports, visits, audits etc.

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More informationDownload pdf (280 KB)

Nurses / Healthcare Assistants – Official Information Act Request Response

1. Total number of Registered and Enrolled Nurses who have left West Coast DHB since 1st October 2021. 2. Total number of Health Care Assistants who have left West Coast DHB since 1st October 2021. 3. Total number of Registered and Enrolled Nurses, working for the West Coast DHB whose employment contract was terminated under the Covid – 19 Public Health Response Vaccinations Amendment Order 2021(No 3). 4. The current number of Registered Nurse and Enrolled Nurse Job vacancies at West Coast DHB.

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Mental Health – Official Information Act Request Response

Mental Health – The exact number of people per calendar year (of people in seclusion at the then DHB), not in a graph, just the raw data. 2016 – 2022 YTD

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External contracts – Official Information Act Request Response

The top 20 contracts, in terms of value, with external service providers since 2017. Please include: the provider name, the name of the service provided, the value of the contract, the duration of the contract, The name of the external service provider that conducts the following services. Please specify the value of the contract with these providers. Please specify if these are done ‘in-house’: Building cleaning, Linen cleaning, Cooking.
Cooking

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Maternity – Official Information Act Request Response

For the first six months of 2022: The number of miscarriages / The number of ectopic pregnancies / The number of molar pregnancies / The number of live births / Number of perinatal deaths and neonatal deaths.

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Removal of Essure Devices – Official Information Act Request Response

Since 2010, to July 1, 2022, how many Essure devices have been removed by the DHB; – Since 2010, to July 1, 2022, how many Essure devices have been removed as a result of adverse reactions and/or side effects. – Please include a breakdown for the reason for removal if recorded /known

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Outsourced procedures – Official Information Act Request Response

1. The total number of procedures outsourced by year (including the year to date) for the past five years. 2. For each year, provide a breakdown of the type of procedure. 3. For each year, provide the total spend on outsourced elective surgeries.
4. For each year, provide the amount that these surgeries would have cost the DHBs if they had not been outsourced.

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Mental health services recruitment – Official Information Act Request Response

Copies of key documents held by senior management created in the last two years that were substantially about the challenges in recruitment and or the impact of staff pressures in mental health services. Copies of any documents pertaining mental health staffing risk reports conducted in the last two years that highlights what the staff pressures in mental health services are?

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Health Partners Consulting – Official Information Act Request Response

In each of the financial years ended June 30 2010, 2011, 2012, 2013, 2014 and 2015 were Health Partners Consulting engaged by the DHB to undertake any reviews, projects or other activities or work, what was the purpose of each review, project, or other activity or work, and how much was paid to Health Partners Consulting for each review, project, or other activity or work?

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Precocious puberty – Official Information Act Request Response

The number of front line medical staff including nurses, doctors and all hospital staff that the Ministry has in circulation who are currently working and knowingly have Covid-19 by the Ministry.
I would like this data for the months of Jan, Feb, March, April, May 2022.

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More informationDownload pdf (237 KB)

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